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Multi-Vendor Loyalty Programs: Influencing Customer Behavioral Loyalty?

Loyalty programs are a consolidated marketing instrument whose adoption in many sectors has not been associated with appropriate comprehension of either their management elements or their effects. The purpose of this research is to contribute to knowledge about the effect of loyalty programs on repe...

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Detalles Bibliográficos
Autores principales: Villacé-Molinero, Teresa, Reinares-Lara, Pedro, Reinares-Lara, Eva
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4763083/
https://www.ncbi.nlm.nih.gov/pubmed/26941677
http://dx.doi.org/10.3389/fpsyg.2016.00204

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