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Quality of pharmaceutical care at the pharmacy counter: patients’ experiences versus video observation

INTRODUCTION: Consumer Quality Index questionnaires are used to assess quality of care from patients’ experiences. OBJECTIVE: To provide insight into the agreement about quality of pharmaceutical care, measured both by a patient questionnaire and video observations. METHODS: Pharmaceutical encounter...

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Detalles Bibliográficos
Autores principales:	Koster, Ellen S, Blom, Lyda, Overbeeke, Marloes R, Philbert, Daphne, Vervloet, Marcia, Koopman, Laura, van Dijk, Liset
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Dove Medical Press 2016
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4809339/ https://www.ncbi.nlm.nih.gov/pubmed/27042025 http://dx.doi.org/10.2147/PPA.S102032

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