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Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa

This is the first systematic review of patient views on the quality of primary health care services in sub-Saharan Africa using studies identified from MEDLINE, CINAHL Plus, EMBASE and PsycINFO. In total, 20 studies (3 qualitative, 3 mixed method and 14 quantitative) were included. Meta-analysis was...

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Detalles Bibliográficos
Autores principales: Ogaji, Daprim S, Giles, Sally, Daker-White, Gavin, Bower, Peter
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4855308/
https://www.ncbi.nlm.nih.gov/pubmed/27170843
http://dx.doi.org/10.1177/2050312115608338
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author Ogaji, Daprim S
Giles, Sally
Daker-White, Gavin
Bower, Peter
author_facet Ogaji, Daprim S
Giles, Sally
Daker-White, Gavin
Bower, Peter
author_sort Ogaji, Daprim S
collection PubMed
description This is the first systematic review of patient views on the quality of primary health care services in sub-Saharan Africa using studies identified from MEDLINE, CINAHL Plus, EMBASE and PsycINFO. In total, 20 studies (3 qualitative, 3 mixed method and 14 quantitative) were included. Meta-analysis was done using quantitative findings from facility- and community-based studies of patient evaluation of primary health care. There was low use of validated measures, and the most common scales assessed were humanness (70%) and access (70%). While 66% (standard deviation = 21%) of respondents gave favourable feedback, there were discrepancies between surveys in community and facility contexts. Findings suggest that patient views could vary with subject recruitment site. We recommend improvement in the methods used to examine patient views on quality of primary health care.
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spelling pubmed-48553082016-05-11 Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa Ogaji, Daprim S Giles, Sally Daker-White, Gavin Bower, Peter SAGE Open Med Systematic Review This is the first systematic review of patient views on the quality of primary health care services in sub-Saharan Africa using studies identified from MEDLINE, CINAHL Plus, EMBASE and PsycINFO. In total, 20 studies (3 qualitative, 3 mixed method and 14 quantitative) were included. Meta-analysis was done using quantitative findings from facility- and community-based studies of patient evaluation of primary health care. There was low use of validated measures, and the most common scales assessed were humanness (70%) and access (70%). While 66% (standard deviation = 21%) of respondents gave favourable feedback, there were discrepancies between surveys in community and facility contexts. Findings suggest that patient views could vary with subject recruitment site. We recommend improvement in the methods used to examine patient views on quality of primary health care. SAGE Publications 2015-10-30 /pmc/articles/PMC4855308/ /pubmed/27170843 http://dx.doi.org/10.1177/2050312115608338 Text en © The Author(s) 2015 http://creativecommons.org/licenses/by-nc/3.0/ This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 License (http://www.creativecommons.org/licenses/by-nc/3.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Systematic Review
Ogaji, Daprim S
Giles, Sally
Daker-White, Gavin
Bower, Peter
Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa
title Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa
title_full Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa
title_fullStr Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa
title_full_unstemmed Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa
title_short Systematic review of patients’ views on the quality of primary health care in sub-Saharan Africa
title_sort systematic review of patients’ views on the quality of primary health care in sub-saharan africa
topic Systematic Review
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4855308/
https://www.ncbi.nlm.nih.gov/pubmed/27170843
http://dx.doi.org/10.1177/2050312115608338
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