The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers

A process model (PM) represents the graphical depiction of a business process, for instance, the entire process from online ordering a book until the parcel is delivered to the customer. Knowledge about relevant factors for creating PMs of high quality is lacking. The present study investigated the...

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Autores principales: Martini, Markus, Pinggera, Jakob, Neurauter, Manuel, Sachse, Pierre, Furtner, Marco R., Weber, Barbara
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Nature Publishing Group 2016
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4860639/
https://www.ncbi.nlm.nih.gov/pubmed/27157858
http://dx.doi.org/10.1038/srep25561
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author Martini, Markus
Pinggera, Jakob
Neurauter, Manuel
Sachse, Pierre
Furtner, Marco R.
Weber, Barbara
author_facet Martini, Markus
Pinggera, Jakob
Neurauter, Manuel
Sachse, Pierre
Furtner, Marco R.
Weber, Barbara
author_sort Martini, Markus
collection PubMed
description A process model (PM) represents the graphical depiction of a business process, for instance, the entire process from online ordering a book until the parcel is delivered to the customer. Knowledge about relevant factors for creating PMs of high quality is lacking. The present study investigated the role of cognitive processes as well as modelling processes in creating a PM in experienced and inexperienced modellers. Specifically, two working memory (WM) functions (holding and processing of information and relational integration) and three process of process modelling phases (comprehension, modelling, and reconciliation) were related to PM quality. Our results show that the WM function of relational integration was positively related to PM quality in both modelling groups. The ratio of comprehension phases was negatively related to PM quality in inexperienced modellers and the ratio of reconciliation phases was positively related to PM quality in experienced modellers. Our research reveals central cognitive mechanisms in process modelling and has potential practical implications for the development of modelling software and teaching the craft of process modelling.
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spelling pubmed-48606392016-05-20 The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers Martini, Markus Pinggera, Jakob Neurauter, Manuel Sachse, Pierre Furtner, Marco R. Weber, Barbara Sci Rep Article A process model (PM) represents the graphical depiction of a business process, for instance, the entire process from online ordering a book until the parcel is delivered to the customer. Knowledge about relevant factors for creating PMs of high quality is lacking. The present study investigated the role of cognitive processes as well as modelling processes in creating a PM in experienced and inexperienced modellers. Specifically, two working memory (WM) functions (holding and processing of information and relational integration) and three process of process modelling phases (comprehension, modelling, and reconciliation) were related to PM quality. Our results show that the WM function of relational integration was positively related to PM quality in both modelling groups. The ratio of comprehension phases was negatively related to PM quality in inexperienced modellers and the ratio of reconciliation phases was positively related to PM quality in experienced modellers. Our research reveals central cognitive mechanisms in process modelling and has potential practical implications for the development of modelling software and teaching the craft of process modelling. Nature Publishing Group 2016-05-09 /pmc/articles/PMC4860639/ /pubmed/27157858 http://dx.doi.org/10.1038/srep25561 Text en Copyright © 2016, Macmillan Publishers Limited http://creativecommons.org/licenses/by/4.0/ This work is licensed under a Creative Commons Attribution 4.0 International License. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/
spellingShingle Article
Martini, Markus
Pinggera, Jakob
Neurauter, Manuel
Sachse, Pierre
Furtner, Marco R.
Weber, Barbara
The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
title The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
title_full The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
title_fullStr The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
title_full_unstemmed The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
title_short The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
title_sort impact of working memory and the “process of process modelling” on model quality: investigating experienced versus inexperienced modellers
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4860639/
https://www.ncbi.nlm.nih.gov/pubmed/27157858
http://dx.doi.org/10.1038/srep25561
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