Creating the Exceptional Patient Experience in One Academic Health System

Whether patient satisfaction scores can act as a catalyst for improving health care is highly debated. Some argue that pursuing patient satisfaction is overemphasized and potentially at odds with providing good care because it leads providers to overtest and overtreat patients and to bend to unreaso...

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Detalles Bibliográficos
Autores principales: Lee, Vivian S., Miller, Thomas, Daniels, Chrissy, Paine, Marilynn, Gresh, Brian, Betz, A. Lorris
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Published for the Association of American Medical Colleges by Lippincott Williams & Wilkins 2016
Materias:
Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4885533/
https://www.ncbi.nlm.nih.gov/pubmed/26606723
http://dx.doi.org/10.1097/ACM.0000000000001007

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4885533/
https://www.ncbi.nlm.nih.gov/pubmed/26606723
http://dx.doi.org/10.1097/ACM.0000000000001007

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