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Telephone triage in general practices: A written case scenario study in the Netherlands

OBJECTIVE: General practices increasingly use telephone triage to manage patient flows. During triage, the urgency of the call and required type of care are determined. This study examined the organization and adequacy of telephone triage in general practices in the Netherlands. DESIGN: Cross-sectio...

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Detalles Bibliográficos
Autores principales:	Smits, Marleen, Hanssen, Suzan, Huibers, Linda, Giesen, Paul
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Taylor & Francis 2016
Materias:	Research Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4911030/ https://www.ncbi.nlm.nih.gov/pubmed/26893132 http://dx.doi.org/10.3109/02813432.2016.1144431

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