Applying revised gap analysis model in measuring hotel service quality

INTRODUCTION: With the number of tourists coming to Taiwan growing by 10–20 % since 2010, the number has increased due to an increasing number of foreign tourists, particularly after deregulation allowed admitting tourist groups, followed later on by foreign individual tourists, from mainland China....

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Detalles Bibliográficos
Autores principales: Lee, Yu-Cheng, Wang, Yu-Che, Chien, Chih-Hung, Wu, Chia-Huei, Lu, Shu-Chiung, Tsai, Sang-Bing, Dong, Weiwei
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2016
Materias:
Case Study
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4963340/
https://www.ncbi.nlm.nih.gov/pubmed/27516929
http://dx.doi.org/10.1186/s40064-016-2823-z

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4963340/
https://www.ncbi.nlm.nih.gov/pubmed/27516929
http://dx.doi.org/10.1186/s40064-016-2823-z

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