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Patient satisfaction is biased by renovations to the interior of a primary care office: a pretest-posttest assessment
BACKGROUND: Measuring quality of care is essential to improve primary care. Quality of primary care for patients is usually assessed by patient satisfaction questionnaires. However, patients may not be able to judge quality of care without also reflecting their perception of the environment. We dete...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BioMed Central
2016
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4982145/ https://www.ncbi.nlm.nih.gov/pubmed/27515540 http://dx.doi.org/10.1186/s12913-016-1647-4 |