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Kaizen practice in healthcare: a qualitative analysis of hospital employees' suggestions for improvement

OBJECTIVES: Kaizen, or continuous improvement, lies at the core of lean. Kaizen is implemented through practices that enable employees to propose ideas for improvement and solve problems. The aim of this study is to describe the types of issues and improvement suggestions that hospital employees fee...

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Detalles Bibliográficos
Autores principales: Mazzocato, Pamela, Stenfors-Hayes, Terese, von Thiele Schwarz, Ulrica, Hasson, Henna, Nyström, Monica Elisabeth
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4985912/
https://www.ncbi.nlm.nih.gov/pubmed/27473953
http://dx.doi.org/10.1136/bmjopen-2016-012256