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Kaizen practice in healthcare: a qualitative analysis of hospital employees' suggestions for improvement
OBJECTIVES: Kaizen, or continuous improvement, lies at the core of lean. Kaizen is implemented through practices that enable employees to propose ideas for improvement and solve problems. The aim of this study is to describe the types of issues and improvement suggestions that hospital employees fee...
Autores principales: | Mazzocato, Pamela, Stenfors-Hayes, Terese, von Thiele Schwarz, Ulrica, Hasson, Henna, Nyström, Monica Elisabeth |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4985912/ https://www.ncbi.nlm.nih.gov/pubmed/27473953 http://dx.doi.org/10.1136/bmjopen-2016-012256 |
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