Cargando…
Disruptive Behaviors in an Emergency Department: the Perspective of Physicians and Nurses
Introduction: Disruptive behaviors cause many problems in the workplace, especially in the emergency department (ED).This study was conducted to assess the physician’s and nurse’s perspective toward disruptive behaviors in the emergency department. Methods: In this cross-sectional study a total of 4...
Autores principales: | , , , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Tabriz University of Medical Sciences
2016
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5045958/ https://www.ncbi.nlm.nih.gov/pubmed/27752490 http://dx.doi.org/10.15171/jcs.2016.026 |
_version_ | 1782457202595856384 |
---|---|
author | Maddineshat, Maryam Rosenstein, Alan H Akaberi, Arash Tabatabaeichehr, Mahbubeh |
author_facet | Maddineshat, Maryam Rosenstein, Alan H Akaberi, Arash Tabatabaeichehr, Mahbubeh |
author_sort | Maddineshat, Maryam |
collection | PubMed |
description | Introduction: Disruptive behaviors cause many problems in the workplace, especially in the emergency department (ED).This study was conducted to assess the physician’s and nurse’s perspective toward disruptive behaviors in the emergency department. Methods: In this cross-sectional study a total of 45 physicians and 110 nurses working in the emergency department of five general hospitals in Bojnurd participated. Data were collected using a translated, changed, and validated questionnaire (25 item). The collected data were analyzed by SPSS ver.13 software. Results: Findings showed that physicians gave more importance to nurse-physician relationships in the ED when compared to nurses’ perspective (90% vs. 70%). In this study, 81% of physicians and 52% of nurses exhibited disruptive behaviors. According to the participants these behaviors could result in adverse outcomes, such as stress (97%), job dissatisfaction and can compromise patient safety (53%), quality of care (72%), and errors (70%). Conclusion: Disruptive behaviors could have a negative effects on relationships and collaboration among medical staffs, and on patients’ quality of care as well. It is essential to provide some practical strategies for prevention of these behaviors. |
format | Online Article Text |
id | pubmed-5045958 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2016 |
publisher | Tabriz University of Medical Sciences |
record_format | MEDLINE/PubMed |
spelling | pubmed-50459582016-10-17 Disruptive Behaviors in an Emergency Department: the Perspective of Physicians and Nurses Maddineshat, Maryam Rosenstein, Alan H Akaberi, Arash Tabatabaeichehr, Mahbubeh J Caring Sci Original Article Introduction: Disruptive behaviors cause many problems in the workplace, especially in the emergency department (ED).This study was conducted to assess the physician’s and nurse’s perspective toward disruptive behaviors in the emergency department. Methods: In this cross-sectional study a total of 45 physicians and 110 nurses working in the emergency department of five general hospitals in Bojnurd participated. Data were collected using a translated, changed, and validated questionnaire (25 item). The collected data were analyzed by SPSS ver.13 software. Results: Findings showed that physicians gave more importance to nurse-physician relationships in the ED when compared to nurses’ perspective (90% vs. 70%). In this study, 81% of physicians and 52% of nurses exhibited disruptive behaviors. According to the participants these behaviors could result in adverse outcomes, such as stress (97%), job dissatisfaction and can compromise patient safety (53%), quality of care (72%), and errors (70%). Conclusion: Disruptive behaviors could have a negative effects on relationships and collaboration among medical staffs, and on patients’ quality of care as well. It is essential to provide some practical strategies for prevention of these behaviors. Tabriz University of Medical Sciences 2016-09-01 /pmc/articles/PMC5045958/ /pubmed/27752490 http://dx.doi.org/10.15171/jcs.2016.026 Text en © 2016 by The Author(s) http://creativecommons.org/licenses/by/4.0/ This work is published by Journal of Caring Sciences as an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by-nc/4.0/). Non-commercial uses of the work are permitted, provided the original work is properly cited. |
spellingShingle | Original Article Maddineshat, Maryam Rosenstein, Alan H Akaberi, Arash Tabatabaeichehr, Mahbubeh Disruptive Behaviors in an Emergency Department: the Perspective of Physicians and Nurses |
title | Disruptive Behaviors in an Emergency Department: the Perspective of
Physicians and Nurses |
title_full | Disruptive Behaviors in an Emergency Department: the Perspective of
Physicians and Nurses |
title_fullStr | Disruptive Behaviors in an Emergency Department: the Perspective of
Physicians and Nurses |
title_full_unstemmed | Disruptive Behaviors in an Emergency Department: the Perspective of
Physicians and Nurses |
title_short | Disruptive Behaviors in an Emergency Department: the Perspective of
Physicians and Nurses |
title_sort | disruptive behaviors in an emergency department: the perspective of
physicians and nurses |
topic | Original Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5045958/ https://www.ncbi.nlm.nih.gov/pubmed/27752490 http://dx.doi.org/10.15171/jcs.2016.026 |
work_keys_str_mv | AT maddineshatmaryam disruptivebehaviorsinanemergencydepartmenttheperspectiveofphysiciansandnurses AT rosensteinalanh disruptivebehaviorsinanemergencydepartmenttheperspectiveofphysiciansandnurses AT akaberiarash disruptivebehaviorsinanemergencydepartmenttheperspectiveofphysiciansandnurses AT tabatabaeichehrmahbubeh disruptivebehaviorsinanemergencydepartmenttheperspectiveofphysiciansandnurses |