Cargando…
Tourism guide cloud service quality: What actually delights customers?
BACKGROUND: The emergence of advanced IT and cloud services has beneficially supported the information-intensive tourism industry, simultaneously caused extreme competitions in attracting customers through building efficient service platforms. On response, numerous nations have implemented cloud pla...
Autores principales: | Lin, Shu-Ping, Yang, Chen-Lung, Pi, Han-Chung, Ho, Thao-Minh |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer International Publishing
2016
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5050176/ https://www.ncbi.nlm.nih.gov/pubmed/27757379 http://dx.doi.org/10.1186/s40064-016-3345-4 |
Ejemplares similares
-
Delight Your Customers
por: Curtin, Steve
Publicado: (2013) -
Technology- or human-related service innovation? Enhancing customer satisfaction, delight, and loyalty in the hospitality industry
por: Tai, Yang-Fei, et al.
Publicado: (2021) -
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
por: Michelli, Joseph
Publicado: (2015) -
Gardener's delight /
por: Seymour, John, 1914-2004
Publicado: (1979) -
Mathematician's delight
por: Sawyer, W. W. (Walter Warwick), 1911-
Publicado: (1943)