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Patient complaints about health care in a Swedish County: characteristics and satisfaction after handling

AIM: To describe patient complaints and to examine possible associations between healthcare providers’ statements and reports of satisfaction/dissatisfaction. DESIGN: A retrospective and descriptive design was used to examine filed complaints. METHODS: Complaints from one Patient Advisory Committee...

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Detalles Bibliográficos
Autores principales:	Skålén, Charlotta, Nordgren, Lena, Annerbäck, Eva‐Maria
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	John Wiley and Sons Inc. 2016
Materias:	Research Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5050544/ https://www.ncbi.nlm.nih.gov/pubmed/27708831 http://dx.doi.org/10.1002/nop2.54

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