Investigation of Nursing Students’ Verbal Communication Quality during Patients’ Education in Zahedan Hospitals: Southeast of Iran

BACKGROUND: Most basic nursing skill is communicating with the patient. Nurses must be able to provide their professional services well for patients while communicating with them therefore examining the professional skills of nursing students as those who make the future nursing community is of great importance. OBJECTIVE: The aim of this study was Investigation of nursing students’ verbal communication quality during patients’ Education in Zahedan hospitals: southeast of Iran MATERIALS AND METHODS: A cross-sectional study was conducted on 95 nursing students in two Educational hospitals of Zahedan, Iran from November 2013 through March 2014.sampling method was census. Researcher made checklist was used to gather the data. Statistical tests of frequency distribution, mean, SD and chi-squire were used to analyze the data. RESULTS: Most of the students in the start N=45 (47.4%) and during N=48 (50.5%) of verbal communication with the patients had the good verbal communication but in the end of communication the patients most students N=33 (34.7%) had average verbal communication and N=31 (32.6%) of them had poor verbal communication. CONCLUSION: Since quality of verbal communication in the end of patient education is poor and good communication between the patient and nurse is the basic component of patient care and its Educational plans should be coordinated with clinical practices and be parallel to it, also effective methods must be used.