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Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation

OBJECTIVE: To assess the construct validity and reliability of the Portuguese version of the European Task Force on Patient Evaluation of General Practice Care questionnaire. METHODS: We applied the Portuguese version of the European Task Force on Patient Evaluation of General Practice Care to 392 u...

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Autores principales: Roque, Hugo, Veloso, Ana, Ferreira, Pedro L
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Faculdade de Saúde Pública da Universidade de São Paulo 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5068964/
https://www.ncbi.nlm.nih.gov/pubmed/27706374
http://dx.doi.org/10.1590/S1518-8787.2016050006259
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author Roque, Hugo
Veloso, Ana
Ferreira, Pedro L
author_facet Roque, Hugo
Veloso, Ana
Ferreira, Pedro L
author_sort Roque, Hugo
collection PubMed
description OBJECTIVE: To assess the construct validity and reliability of the Portuguese version of the European Task Force on Patient Evaluation of General Practice Care questionnaire. METHODS: We applied the Portuguese version of the European Task Force on Patient Evaluation of General Practice Care to 392 users of 20 Family Health Units from the North of Portugal. The validity of the construct was evaluated by exploratory factor analysis, with the Principal Axis Factoring method, by orthogonal rotation (varimax procedure), by the Kaiser normalization criteria (eigenvalue ≥ 1). The factorability of the data matrix was verified by the Kaiser-Meyer-Olkin and Bartlett’s sphericity test. We estimated the reliability by the indicator of internal consistency Cronbach’s alpha. To analyze the correlations between satisfaction and loyalty, we used the Pearson correlations. The predictor effect of satisfaction on loyalty was analyzed by simple linear regression. RESULTS: Satisfaction presented five robust and well individualized dimensions – medical care, nursing care, clinical secretariat services, accessibility, and organization of services – with alpha values between 0.86 and 0.97, good levels of internal consistency. The loyalty showed alpha value of 0.72, considered a reasonable internal consistency. The satisfaction was predictive of loyalty. CONCLUSIONS: The Portuguese European Task Force on Patient Evaluation of General Practice Care questionnaire is a robust and reliable instrument to measure the satisfaction and loyalty of users of the Family Health Units.
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spelling pubmed-50689642016-10-25 Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation Roque, Hugo Veloso, Ana Ferreira, Pedro L Rev Saude Publica Originals Articles OBJECTIVE: To assess the construct validity and reliability of the Portuguese version of the European Task Force on Patient Evaluation of General Practice Care questionnaire. METHODS: We applied the Portuguese version of the European Task Force on Patient Evaluation of General Practice Care to 392 users of 20 Family Health Units from the North of Portugal. The validity of the construct was evaluated by exploratory factor analysis, with the Principal Axis Factoring method, by orthogonal rotation (varimax procedure), by the Kaiser normalization criteria (eigenvalue ≥ 1). The factorability of the data matrix was verified by the Kaiser-Meyer-Olkin and Bartlett’s sphericity test. We estimated the reliability by the indicator of internal consistency Cronbach’s alpha. To analyze the correlations between satisfaction and loyalty, we used the Pearson correlations. The predictor effect of satisfaction on loyalty was analyzed by simple linear regression. RESULTS: Satisfaction presented five robust and well individualized dimensions – medical care, nursing care, clinical secretariat services, accessibility, and organization of services – with alpha values between 0.86 and 0.97, good levels of internal consistency. The loyalty showed alpha value of 0.72, considered a reasonable internal consistency. The satisfaction was predictive of loyalty. CONCLUSIONS: The Portuguese European Task Force on Patient Evaluation of General Practice Care questionnaire is a robust and reliable instrument to measure the satisfaction and loyalty of users of the Family Health Units. Faculdade de Saúde Pública da Universidade de São Paulo 2016-09-22 /pmc/articles/PMC5068964/ /pubmed/27706374 http://dx.doi.org/10.1590/S1518-8787.2016050006259 Text en http://creativecommons.org/licenses/by/4.0/ This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Originals Articles
Roque, Hugo
Veloso, Ana
Ferreira, Pedro L
Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation
title Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation
title_full Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation
title_fullStr Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation
title_full_unstemmed Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation
title_short Portuguese version of the EUROPEP questionnaire: contributions to the psychometric validation
title_sort portuguese version of the europep questionnaire: contributions to the psychometric validation
topic Originals Articles
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5068964/
https://www.ncbi.nlm.nih.gov/pubmed/27706374
http://dx.doi.org/10.1590/S1518-8787.2016050006259
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