Diversity Conceptual Model for aged care: Person‐centred and difference‐oriented and connective with a focus on benefit, disadvantage and equity

AIM: This project aimed to develop a Diversity Conceptual Model to support the aged care sector to identify diversity characteristics and associated benefits and disadvantages in order to consider greater equity in policy and practice. METHODS: A multi‐method approach was used to develop the Diversity Conceptual Model using a literature review, organisation‐wide consultation using a questionnaire, focus groups and interviews with key stakeholders. RESULTS: A Diversity Conceptual Model was developed as a visual ‘tool’, made up of numerous components, with a focus on diversity characteristics that may be creating benefits and disadvantages for a consumer to participate in their health care. Continuous quality improvements and equity are presented as essential overarching components of the Model. CONCLUSION: The Diversity Conceptual Model has many potential applications for aged care. The author proposes that its wider adoption would increase confidence, skills and knowledge, enabling the aged care sector to influence greater equity in policy and care practice.