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Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism
BACKGROUND: Presenteeism is a growing problem in developed countries mostly due to an aging workforce. The economic costs related to presenteeism exceed those of absenteeism and employer health costs. Employers are implementing workplace health promotion and wellness programs to improve health among...
Autores principales: | , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5123329/ https://www.ncbi.nlm.nih.gov/pubmed/27884132 http://dx.doi.org/10.1186/s12889-016-3843-x |
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author | Ammendolia, Carlo Côté, Pierre Cancelliere, Carol Cassidy, J. David Hartvigsen, Jan Boyle, Eleanor Soklaridis, Sophie Stern, Paula Amick, Benjamin |
author_facet | Ammendolia, Carlo Côté, Pierre Cancelliere, Carol Cassidy, J. David Hartvigsen, Jan Boyle, Eleanor Soklaridis, Sophie Stern, Paula Amick, Benjamin |
author_sort | Ammendolia, Carlo |
collection | PubMed |
description | BACKGROUND: Presenteeism is a growing problem in developed countries mostly due to an aging workforce. The economic costs related to presenteeism exceed those of absenteeism and employer health costs. Employers are implementing workplace health promotion and wellness programs to improve health among workers and reduce presenteeism. How best to design, integrate and deliver these programs are unknown. The main purpose of this study was to use an intervention mapping approach to develop a workplace health promotion and wellness program aimed at reducing presenteeism. METHODS: We partnered with a large international financial services company and used a qualitative synthesis based on an intervention mapping methodology. Evidence from systematic reviews and key articles on reducing presenteeism and implementing health promotion programs was combined with theoretical models for changing behavior and stakeholder experience. This was then systematically operationalized into a program using discussion groups and consensus among experts and stakeholders. RESULTS: The top health problem impacting our workplace partner was mental health. Depression and stress were the first and second highest cause of productivity loss respectively. A multi-pronged program with detailed action steps was developed and directed at key stakeholders and health conditions. For mental health, regular sharing focus groups, social networking, monthly personal stories from leadership using webinars and multi-media communications, expert-led workshops, lunch and learn sessions and manager and employee training were part of a comprehensive program. Comprehensive, specific and multi-pronged strategies were developed and aimed at encouraging healthy behaviours that impact presenteeism such as regular exercise, proper nutrition, adequate sleep, smoking cessation, socialization and work-life balance. Limitations of the intervention mapping process included high resource and time requirements, the lack of external input and viewpoints skewed towards middle and upper management, and using secondary workplace data of unknown validity and reliability. CONCLUSIONS: In general, intervention mapping was a useful method to develop a workplace health promotion and wellness program aimed at reducing presenteeism. The methodology provided a step-by-step process to unravel a complex problem. The process compelled participants to think critically, collaboratively and in nontraditional ways. ELECTRONIC SUPPLEMENTARY MATERIAL: The online version of this article (doi:10.1186/s12889-016-3843-x) contains supplementary material, which is available to authorized users. |
format | Online Article Text |
id | pubmed-5123329 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2016 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-51233292016-12-06 Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism Ammendolia, Carlo Côté, Pierre Cancelliere, Carol Cassidy, J. David Hartvigsen, Jan Boyle, Eleanor Soklaridis, Sophie Stern, Paula Amick, Benjamin BMC Public Health Research Article BACKGROUND: Presenteeism is a growing problem in developed countries mostly due to an aging workforce. The economic costs related to presenteeism exceed those of absenteeism and employer health costs. Employers are implementing workplace health promotion and wellness programs to improve health among workers and reduce presenteeism. How best to design, integrate and deliver these programs are unknown. The main purpose of this study was to use an intervention mapping approach to develop a workplace health promotion and wellness program aimed at reducing presenteeism. METHODS: We partnered with a large international financial services company and used a qualitative synthesis based on an intervention mapping methodology. Evidence from systematic reviews and key articles on reducing presenteeism and implementing health promotion programs was combined with theoretical models for changing behavior and stakeholder experience. This was then systematically operationalized into a program using discussion groups and consensus among experts and stakeholders. RESULTS: The top health problem impacting our workplace partner was mental health. Depression and stress were the first and second highest cause of productivity loss respectively. A multi-pronged program with detailed action steps was developed and directed at key stakeholders and health conditions. For mental health, regular sharing focus groups, social networking, monthly personal stories from leadership using webinars and multi-media communications, expert-led workshops, lunch and learn sessions and manager and employee training were part of a comprehensive program. Comprehensive, specific and multi-pronged strategies were developed and aimed at encouraging healthy behaviours that impact presenteeism such as regular exercise, proper nutrition, adequate sleep, smoking cessation, socialization and work-life balance. Limitations of the intervention mapping process included high resource and time requirements, the lack of external input and viewpoints skewed towards middle and upper management, and using secondary workplace data of unknown validity and reliability. CONCLUSIONS: In general, intervention mapping was a useful method to develop a workplace health promotion and wellness program aimed at reducing presenteeism. The methodology provided a step-by-step process to unravel a complex problem. The process compelled participants to think critically, collaboratively and in nontraditional ways. ELECTRONIC SUPPLEMENTARY MATERIAL: The online version of this article (doi:10.1186/s12889-016-3843-x) contains supplementary material, which is available to authorized users. BioMed Central 2016-11-25 /pmc/articles/PMC5123329/ /pubmed/27884132 http://dx.doi.org/10.1186/s12889-016-3843-x Text en © The Author(s). 2016 Open AccessThis article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated. |
spellingShingle | Research Article Ammendolia, Carlo Côté, Pierre Cancelliere, Carol Cassidy, J. David Hartvigsen, Jan Boyle, Eleanor Soklaridis, Sophie Stern, Paula Amick, Benjamin Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
title | Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
title_full | Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
title_fullStr | Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
title_full_unstemmed | Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
title_short | Healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
title_sort | healthy and productive workers: using intervention mapping to design a workplace health promotion and wellness program to improve presenteeism |
topic | Research Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5123329/ https://www.ncbi.nlm.nih.gov/pubmed/27884132 http://dx.doi.org/10.1186/s12889-016-3843-x |
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