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Protocol for using mixed methods and process improvement methodologies to explore primary care receptionist work

INTRODUCTION: The need to cope with an increasingly ageing and multimorbid population has seen a shift towards preventive health and effective management of chronic disease. This places general practice at the forefront of health service provision with an increased demand that impacts on all members...

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Detalles Bibliográficos
Autores principales:	Litchfield, Ian, Gale, Nicola, Burrows, Michael, Greenfield, Sheila
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2016
Materias:	Health Services Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5129058/ https://www.ncbi.nlm.nih.gov/pubmed/27852720 http://dx.doi.org/10.1136/bmjopen-2016-013240

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