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The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial

Push notifications offer a promising strategy for enhancing engagement with smartphone-based health interventions. Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user’s current context (e.g. location). This exploratory mixed-me...

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Autores principales: Morrison, Leanne G., Hargood, Charlie, Pejovic, Veljko, Geraghty, Adam W. A., Lloyd, Scott, Goodman, Natalie, Michaelides, Danius T., Weston, Anna, Musolesi, Mirco, Weal, Mark J., Yardley, Lucy
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5207732/
https://www.ncbi.nlm.nih.gov/pubmed/28046034
http://dx.doi.org/10.1371/journal.pone.0169162
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author Morrison, Leanne G.
Hargood, Charlie
Pejovic, Veljko
Geraghty, Adam W. A.
Lloyd, Scott
Goodman, Natalie
Michaelides, Danius T.
Weston, Anna
Musolesi, Mirco
Weal, Mark J.
Yardley, Lucy
author_facet Morrison, Leanne G.
Hargood, Charlie
Pejovic, Veljko
Geraghty, Adam W. A.
Lloyd, Scott
Goodman, Natalie
Michaelides, Danius T.
Weston, Anna
Musolesi, Mirco
Weal, Mark J.
Yardley, Lucy
author_sort Morrison, Leanne G.
collection PubMed
description Push notifications offer a promising strategy for enhancing engagement with smartphone-based health interventions. Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user’s current context (e.g. location). This exploratory mixed-methods study examined the potential impact of timing and frequency on notification response and usage of Healthy Mind, a smartphone-based stress management intervention. 77 participants were randomised to use one of three versions of Healthy Mind that provided: intelligent notifications; daily notifications within pre-defined time frames; or occasional notifications within pre-defined time frames. Notification response and Healthy Mind usage were automatically recorded. Telephone interviews explored participants’ experiences of using Healthy Mind. Participants in the intelligent and daily conditions viewed (d = .47, .44 respectively) and actioned (d = .50, .43 respectively) more notifications compared to the occasional group. Notification group had no meaningful effects on percentage of notifications viewed or usage of Healthy Mind. No meaningful differences were indicated between the intelligent and non-intelligent groups. Our findings suggest that frequent notifications may encourage greater exposure to intervention content without deterring engagement, but adaptive tailoring of notification timing does not always enhance their use. Hypotheses generated from this study require testing in future work. Trial registration number: ISRCTN67177737
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spelling pubmed-52077322017-01-19 The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial Morrison, Leanne G. Hargood, Charlie Pejovic, Veljko Geraghty, Adam W. A. Lloyd, Scott Goodman, Natalie Michaelides, Danius T. Weston, Anna Musolesi, Mirco Weal, Mark J. Yardley, Lucy PLoS One Research Article Push notifications offer a promising strategy for enhancing engagement with smartphone-based health interventions. Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user’s current context (e.g. location). This exploratory mixed-methods study examined the potential impact of timing and frequency on notification response and usage of Healthy Mind, a smartphone-based stress management intervention. 77 participants were randomised to use one of three versions of Healthy Mind that provided: intelligent notifications; daily notifications within pre-defined time frames; or occasional notifications within pre-defined time frames. Notification response and Healthy Mind usage were automatically recorded. Telephone interviews explored participants’ experiences of using Healthy Mind. Participants in the intelligent and daily conditions viewed (d = .47, .44 respectively) and actioned (d = .50, .43 respectively) more notifications compared to the occasional group. Notification group had no meaningful effects on percentage of notifications viewed or usage of Healthy Mind. No meaningful differences were indicated between the intelligent and non-intelligent groups. Our findings suggest that frequent notifications may encourage greater exposure to intervention content without deterring engagement, but adaptive tailoring of notification timing does not always enhance their use. Hypotheses generated from this study require testing in future work. Trial registration number: ISRCTN67177737 Public Library of Science 2017-01-03 /pmc/articles/PMC5207732/ /pubmed/28046034 http://dx.doi.org/10.1371/journal.pone.0169162 Text en © 2017 Morrison et al http://creativecommons.org/licenses/by/4.0/ This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Morrison, Leanne G.
Hargood, Charlie
Pejovic, Veljko
Geraghty, Adam W. A.
Lloyd, Scott
Goodman, Natalie
Michaelides, Danius T.
Weston, Anna
Musolesi, Mirco
Weal, Mark J.
Yardley, Lucy
The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial
title The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial
title_full The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial
title_fullStr The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial
title_full_unstemmed The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial
title_short The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial
title_sort effect of timing and frequency of push notifications on usage of a smartphone-based stress management intervention: an exploratory trial
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5207732/
https://www.ncbi.nlm.nih.gov/pubmed/28046034
http://dx.doi.org/10.1371/journal.pone.0169162
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