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Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?

Although workplace violence and aggression have been identified as important stressors in the nursing profession, studies simultaneously comparing patient-initiated aggression and exposure to bullying behaviors at work are rather scarce. The aim of this study was to compare aggression from patients...

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Autores principales: Reknes, Iselin, Notelaers, Guy, Magerøy, Nils, Pallesen, Ståle, Bjorvatn, Bjørn, Moen, Bente Elisabeth, Einarsen, Ståle
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Hindawi Publishing Corporation 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5320321/
https://www.ncbi.nlm.nih.gov/pubmed/28270936
http://dx.doi.org/10.1155/2017/1502854
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author Reknes, Iselin
Notelaers, Guy
Magerøy, Nils
Pallesen, Ståle
Bjorvatn, Bjørn
Moen, Bente Elisabeth
Einarsen, Ståle
author_facet Reknes, Iselin
Notelaers, Guy
Magerøy, Nils
Pallesen, Ståle
Bjorvatn, Bjørn
Moen, Bente Elisabeth
Einarsen, Ståle
author_sort Reknes, Iselin
collection PubMed
description Although workplace violence and aggression have been identified as important stressors in the nursing profession, studies simultaneously comparing patient-initiated aggression and exposure to bullying behaviors at work are rather scarce. The aim of this study was to compare aggression from patients or next of kin and exposure to bullying behaviors in terms of prevalence, health-related quality of life outcomes, and potential overlap in those targeted. In the period of 2008-2009, data were collected among 2059 members of the Norwegian Nurses Organization. Latent class (LC) analysis and a multivariate analysis of variance (MANOVA) were used to investigate the proposed relationships. The results showed that aggression from patients or next of kin and exposure to bullying behaviors were perceived as separate and independent stressors. Although aggression from patients or next of kin was more frequent than workplace bullying, the latter was the only significant stressor related to health-related quality of life in terms of reduced mental health functioning. Although being a rather infrequent experience, exposure to bullying behaviors seems to have more severe health-related outcomes for nurses than aggression from patients or next of kin. Hence, the results of the study strengthen previous findings and suggest that managers must aim to maintain a positive psychosocial work environment with zero-tolerance for bullying.
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spelling pubmed-53203212017-03-07 Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience? Reknes, Iselin Notelaers, Guy Magerøy, Nils Pallesen, Ståle Bjorvatn, Bjørn Moen, Bente Elisabeth Einarsen, Ståle Nurs Res Pract Research Article Although workplace violence and aggression have been identified as important stressors in the nursing profession, studies simultaneously comparing patient-initiated aggression and exposure to bullying behaviors at work are rather scarce. The aim of this study was to compare aggression from patients or next of kin and exposure to bullying behaviors in terms of prevalence, health-related quality of life outcomes, and potential overlap in those targeted. In the period of 2008-2009, data were collected among 2059 members of the Norwegian Nurses Organization. Latent class (LC) analysis and a multivariate analysis of variance (MANOVA) were used to investigate the proposed relationships. The results showed that aggression from patients or next of kin and exposure to bullying behaviors were perceived as separate and independent stressors. Although aggression from patients or next of kin was more frequent than workplace bullying, the latter was the only significant stressor related to health-related quality of life in terms of reduced mental health functioning. Although being a rather infrequent experience, exposure to bullying behaviors seems to have more severe health-related outcomes for nurses than aggression from patients or next of kin. Hence, the results of the study strengthen previous findings and suggest that managers must aim to maintain a positive psychosocial work environment with zero-tolerance for bullying. Hindawi Publishing Corporation 2017 2017-02-08 /pmc/articles/PMC5320321/ /pubmed/28270936 http://dx.doi.org/10.1155/2017/1502854 Text en Copyright © 2017 Iselin Reknes et al. https://creativecommons.org/licenses/by/4.0/ This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Research Article
Reknes, Iselin
Notelaers, Guy
Magerøy, Nils
Pallesen, Ståle
Bjorvatn, Bjørn
Moen, Bente Elisabeth
Einarsen, Ståle
Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?
title Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?
title_full Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?
title_fullStr Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?
title_full_unstemmed Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?
title_short Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?
title_sort aggression from patients or next of kin and exposure to bullying behaviors: a conglomerate experience?
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5320321/
https://www.ncbi.nlm.nih.gov/pubmed/28270936
http://dx.doi.org/10.1155/2017/1502854
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