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A collaborative approach to improving patient access in general practice: impact of three different pilot schemes in 12 general practices in Greenwich
BACKGROUND: With rising patient demand and expectations, many practices are struggling to respond to the demand for appointments. OBJECTIVE: To investigate different approaches to improving access to general practice and assess the impact on (i) patient experience, (ii) practice staff experience and...
Autores principales: | Lawless, Melanie, Wright, Ellen, Davidson, Jackie |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Taylor & Francis
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5330359/ https://www.ncbi.nlm.nih.gov/pubmed/28250835 http://dx.doi.org/10.1080/17571472.2016.1173946 |
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