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Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses

INTRODUCTION: Development of nurse–patient empathic communication in the oncology ward is of great importance for the patients to relieve their psychological stress, however, nursing care of cancer patients is accompanied with high stress and burnout. The present study aimed to define the level of e...

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Autores principales: Taleghani, Fariba, Ashouri, Elaheh, Saburi, Morteza
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Medknow Publications & Media Pvt Ltd 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5364751/
https://www.ncbi.nlm.nih.gov/pubmed/28382057
http://dx.doi.org/10.4103/ijnmr.IJNMR_66_16
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author Taleghani, Fariba
Ashouri, Elaheh
Saburi, Morteza
author_facet Taleghani, Fariba
Ashouri, Elaheh
Saburi, Morteza
author_sort Taleghani, Fariba
collection PubMed
description INTRODUCTION: Development of nurse–patient empathic communication in the oncology ward is of great importance for the patients to relieve their psychological stress, however, nursing care of cancer patients is accompanied with high stress and burnout. The present study aimed to define the level of empathy and its association with burnout and some demographic characteristics of oncology nurses. MATERIALS AND METHODS: This descriptive/correlation study was conducted in a professional cancer treatment center in Isfahan. Through census sampling, 67 oncology nurses were selected. The data collection tools were Jefferson Scale of Nursing Empathy, Maslach Burnout Inventory, and demographic characteristics questionnaire. RESULTS: Mean nurses’ empathy and overall burnout scores were 62.28 out of 100 and 38.8 out of 100, respectively. Score of empathy showed an inverse correlation with overall burnout score (r = −0.189, P = 0.04), depersonalization (r = −0.218, P = 0.02), and personal accomplishment (r = −0.265, P = 0.01). Multiple regression test was used to detect which dimension of burnout was a better predictor for the reduction of empathy score. Results showed that the best predictors were lack of personal accomplishment (P = 0.02), depersonalization (P = 0.04), and emotional exhaustion (P = 0.14), respectively. The most influential demographic factor on empathy was work experience (r = 0.304, P = 0.004). One-way analysis of variance showed that official staff had a higher empathy score (f = 2.39, P = 0.045) and their burnout was lower (f = 2.56, P = 0.04). CONCLUSIONS: Results showed a negative relationship between empathy and burnout in oncology nurses. Therefore, nursing support from managers to reduce burnout increases empathic behavior of nurses.
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spelling pubmed-53647512017-04-05 Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses Taleghani, Fariba Ashouri, Elaheh Saburi, Morteza Iran J Nurs Midwifery Res Original Article INTRODUCTION: Development of nurse–patient empathic communication in the oncology ward is of great importance for the patients to relieve their psychological stress, however, nursing care of cancer patients is accompanied with high stress and burnout. The present study aimed to define the level of empathy and its association with burnout and some demographic characteristics of oncology nurses. MATERIALS AND METHODS: This descriptive/correlation study was conducted in a professional cancer treatment center in Isfahan. Through census sampling, 67 oncology nurses were selected. The data collection tools were Jefferson Scale of Nursing Empathy, Maslach Burnout Inventory, and demographic characteristics questionnaire. RESULTS: Mean nurses’ empathy and overall burnout scores were 62.28 out of 100 and 38.8 out of 100, respectively. Score of empathy showed an inverse correlation with overall burnout score (r = −0.189, P = 0.04), depersonalization (r = −0.218, P = 0.02), and personal accomplishment (r = −0.265, P = 0.01). Multiple regression test was used to detect which dimension of burnout was a better predictor for the reduction of empathy score. Results showed that the best predictors were lack of personal accomplishment (P = 0.02), depersonalization (P = 0.04), and emotional exhaustion (P = 0.14), respectively. The most influential demographic factor on empathy was work experience (r = 0.304, P = 0.004). One-way analysis of variance showed that official staff had a higher empathy score (f = 2.39, P = 0.045) and their burnout was lower (f = 2.56, P = 0.04). CONCLUSIONS: Results showed a negative relationship between empathy and burnout in oncology nurses. Therefore, nursing support from managers to reduce burnout increases empathic behavior of nurses. Medknow Publications & Media Pvt Ltd 2017 /pmc/articles/PMC5364751/ /pubmed/28382057 http://dx.doi.org/10.4103/ijnmr.IJNMR_66_16 Text en Copyright: © 2017 Iranian Journal of Nursing and Midwifery Research http://creativecommons.org/licenses/by-nc-sa/3.0 This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 3.0 License, which allows others to remix, tweak, and build upon the work non-commercially, as long as the author is credited and the new creations are licensed under the identical terms.
spellingShingle Original Article
Taleghani, Fariba
Ashouri, Elaheh
Saburi, Morteza
Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses
title Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses
title_full Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses
title_fullStr Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses
title_full_unstemmed Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses
title_short Empathy, Burnout, Demographic Variables and their Relationships in Oncology Nurses
title_sort empathy, burnout, demographic variables and their relationships in oncology nurses
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5364751/
https://www.ncbi.nlm.nih.gov/pubmed/28382057
http://dx.doi.org/10.4103/ijnmr.IJNMR_66_16
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