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The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice

BACKGROUND: The handling of laboratory, imaging and other test results in UK general practice is a high-volume organisational routine that is both complex and high risk. Previous research in this area has focused on errors and harm, but a complementary approach is to better understand how safety is...

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Detalles Bibliográficos
Autores principales: Grant, Suzanne, Checkland, Katherine, Bowie, Paul, Guthrie, Bruce
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5408428/
https://www.ncbi.nlm.nih.gov/pubmed/28449716
http://dx.doi.org/10.1186/s13012-017-0586-8