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The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice
BACKGROUND: The handling of laboratory, imaging and other test results in UK general practice is a high-volume organisational routine that is both complex and high risk. Previous research in this area has focused on errors and harm, but a complementary approach is to better understand how safety is...
Autores principales: | Grant, Suzanne, Checkland, Katherine, Bowie, Paul, Guthrie, Bruce |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5408428/ https://www.ncbi.nlm.nih.gov/pubmed/28449716 http://dx.doi.org/10.1186/s13012-017-0586-8 |
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