Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal

Web-based portals and electronic health records are making it easier for clients and families to access health information. This improved transparency and access to information has the potential to promote activation and improve outcomes, but to realize these benefits, the information needs to be va...

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Detalles Bibliográficos
Autores principales: Maxwell, Joanne, Williams, Laura, Adamson, Keith, Karmali, Amir, Quinlan, Becky
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2016
Materias:
Case Study
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5513619/
https://www.ncbi.nlm.nih.gov/pubmed/28725836
http://dx.doi.org/10.1177/2374373516652256
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author Maxwell, Joanne
Williams, Laura
Adamson, Keith
Karmali, Amir
Quinlan, Becky
author_facet Maxwell, Joanne
Williams, Laura
Adamson, Keith
Karmali, Amir
Quinlan, Becky
author_sort Maxwell, Joanne
collection PubMed
description Web-based portals and electronic health records are making it easier for clients and families to access health information. This improved transparency and access to information has the potential to promote activation and improve outcomes, but to realize these benefits, the information needs to be valuable, meaningful, and understandable. Engagement of the end users in the planning and implementation will ensure that the product meets the needs of the consumers. The purpose of this case study is to describe the client and family engagement strategies that were employed to support the process of planning and implementing an online consumer health portal at a pediatric rehabilitation hospital to support the successful launch of this new information-sharing technology platform.
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spelling pubmed-55136192017-07-19 Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal Maxwell, Joanne Williams, Laura Adamson, Keith Karmali, Amir Quinlan, Becky J Patient Exp Case Study Web-based portals and electronic health records are making it easier for clients and families to access health information. This improved transparency and access to information has the potential to promote activation and improve outcomes, but to realize these benefits, the information needs to be valuable, meaningful, and understandable. Engagement of the end users in the planning and implementation will ensure that the product meets the needs of the consumers. The purpose of this case study is to describe the client and family engagement strategies that were employed to support the process of planning and implementing an online consumer health portal at a pediatric rehabilitation hospital to support the successful launch of this new information-sharing technology platform. SAGE Publications 2016-08-11 2016-06 /pmc/articles/PMC5513619/ /pubmed/28725836 http://dx.doi.org/10.1177/2374373516652256 Text en © The Author(s) 2016 http://creativecommons.org/licenses/by-nc/3.0/ This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 License (http://www.creativecommons.org/licenses/by-nc/3.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Case Study
Maxwell, Joanne
Williams, Laura
Adamson, Keith
Karmali, Amir
Quinlan, Becky
Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal
title Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal
title_full Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal
title_fullStr Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal
title_full_unstemmed Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal
title_short Supporting Client and Family Engagement in Care Through the Planning and Implementation of an Online Consumer Health Portal
title_sort supporting client and family engagement in care through the planning and implementation of an online consumer health portal
topic Case Study
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5513619/
https://www.ncbi.nlm.nih.gov/pubmed/28725836
http://dx.doi.org/10.1177/2374373516652256
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