Developing An Analytic Approach to Understanding the Patient Care Experience

The amount of data available to health-care institutions regarding the patient care experience has grown tremendously. Purposeful approaches to condensing, interpreting, and disseminating these data are becoming necessary to further understand how clinical and operational constructs relate to patien...

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Detalles Bibliográficos
Autores principales: Springman, Mary Kate, Bermeo, Yalissa, Limper, Heather M, Tothy, Alison S
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2016
Materias:
Research Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5513657/
https://www.ncbi.nlm.nih.gov/pubmed/28725852
http://dx.doi.org/10.1177/2374373516685956
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author Springman, Mary Kate
Bermeo, Yalissa
Limper, Heather M
Tothy, Alison S
author_facet Springman, Mary Kate
Bermeo, Yalissa
Limper, Heather M
Tothy, Alison S
author_sort Springman, Mary Kate
collection PubMed
description The amount of data available to health-care institutions regarding the patient care experience has grown tremendously. Purposeful approaches to condensing, interpreting, and disseminating these data are becoming necessary to further understand how clinical and operational constructs relate to patient satisfaction with their care, identify areas for improvement, and accurately measure the impact of initiatives designed to improve the patient experience. We set out to develop an analytic reporting tool deeply rooted in the patient voice that would compile patient experience data obtained throughout the medical center.
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spelling pubmed-55136572017-07-19 Developing An Analytic Approach to Understanding the Patient Care Experience Springman, Mary Kate Bermeo, Yalissa Limper, Heather M Tothy, Alison S J Patient Exp Research Articles The amount of data available to health-care institutions regarding the patient care experience has grown tremendously. Purposeful approaches to condensing, interpreting, and disseminating these data are becoming necessary to further understand how clinical and operational constructs relate to patient satisfaction with their care, identify areas for improvement, and accurately measure the impact of initiatives designed to improve the patient experience. We set out to develop an analytic reporting tool deeply rooted in the patient voice that would compile patient experience data obtained throughout the medical center. SAGE Publications 2016-12-01 2016-12 /pmc/articles/PMC5513657/ /pubmed/28725852 http://dx.doi.org/10.1177/2374373516685956 Text en © The Author(s) 2017 http://creativecommons.org/licenses/by-nc/3.0/ This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 License (http://www.creativecommons.org/licenses/by-nc/3.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Research Articles
Springman, Mary Kate
Bermeo, Yalissa
Limper, Heather M
Tothy, Alison S
Developing An Analytic Approach to Understanding the Patient Care Experience
title Developing An Analytic Approach to Understanding the Patient Care Experience
title_full Developing An Analytic Approach to Understanding the Patient Care Experience
title_fullStr Developing An Analytic Approach to Understanding the Patient Care Experience
title_full_unstemmed Developing An Analytic Approach to Understanding the Patient Care Experience
title_short Developing An Analytic Approach to Understanding the Patient Care Experience
title_sort developing an analytic approach to understanding the patient care experience
topic Research Articles
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5513657/
https://www.ncbi.nlm.nih.gov/pubmed/28725852
http://dx.doi.org/10.1177/2374373516685956
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