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CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment of Patient Experience

OBJECTIVES: To investigate whether content from patient narratives explains variation in patients’ primary care provider (PCP) ratings beyond information from the closed-ended questions of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey and whether the...

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Detalles Bibliográficos
Autores principales:	Martino, Steven C, Shaller, Dale, Schlesinger, Mark, Parker, Andrew M, Rybowski, Lise, Grob, Rachel, Cerully, Jennifer L, Finucane, Melissa L
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	SAGE Publications 2017
Materias:	Research Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5513663/ https://www.ncbi.nlm.nih.gov/pubmed/28725858 http://dx.doi.org/10.1177/2374373516685940

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