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Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study
This pilot study explores audiologist-patient interactions during initial evaluations or consultations. In particular, an audiologist’s response to patient symptoms is examined. Conversations between audiologist and patients were recorded using a digital recorder, which were transcribed, and analyze...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
The Korean Audiological Society
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5516704/ https://www.ncbi.nlm.nih.gov/pubmed/28704900 http://dx.doi.org/10.7874/jao.2017.21.2.115 |
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author | Dockens, Ashley L. Bellon-Harn, Monica L. Burns, Erin S. Manchaiah, Vinaya Hinojosa, Orlando |
author_facet | Dockens, Ashley L. Bellon-Harn, Monica L. Burns, Erin S. Manchaiah, Vinaya Hinojosa, Orlando |
author_sort | Dockens, Ashley L. |
collection | PubMed |
description | This pilot study explores audiologist-patient interactions during initial evaluations or consultations. In particular, an audiologist’s response to patient symptoms is examined. Conversations between audiologist and patients were recorded using a digital recorder, which were transcribed, and analyzed using the Codes for Human Analysis of Transcripts and Child Language Analysis computer programs. Mean length of turn and frequency of utterances related to explicit discussion or description of symptoms or the patient’s interpretation of symptoms was determined. Study sample: six audiologist-patient interactions were recorded and transcribed. A single audiologist was used for this pilot investigation. Results suggest that during the initial audiological consultations related to hearing difficulties the audiologist produced more utterances related to explicit description of the symptoms, whereas when during the sessions about complex disorder and hearing aid consultation the audiologist produced more utterances related to the patient’s interpretation of the symptoms. Also, a more equitable distribution of words and utterances per turn are observed during the initial consultation about hearing difficulties when compared to complex disorders and hearing aid consultation sessions where the audiologist was dominant within the interaction. This preliminary study reveals unique insights to audiologist’s communication behavior during audiology consultation session. Efforts are needed to educate and promote appropriate communication between audiologists’ and patients, which could result in increased patient satisfaction. |
format | Online Article Text |
id | pubmed-5516704 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2017 |
publisher | The Korean Audiological Society |
record_format | MEDLINE/PubMed |
spelling | pubmed-55167042017-07-26 Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study Dockens, Ashley L. Bellon-Harn, Monica L. Burns, Erin S. Manchaiah, Vinaya Hinojosa, Orlando J Audiol Otol Brief Communication This pilot study explores audiologist-patient interactions during initial evaluations or consultations. In particular, an audiologist’s response to patient symptoms is examined. Conversations between audiologist and patients were recorded using a digital recorder, which were transcribed, and analyzed using the Codes for Human Analysis of Transcripts and Child Language Analysis computer programs. Mean length of turn and frequency of utterances related to explicit discussion or description of symptoms or the patient’s interpretation of symptoms was determined. Study sample: six audiologist-patient interactions were recorded and transcribed. A single audiologist was used for this pilot investigation. Results suggest that during the initial audiological consultations related to hearing difficulties the audiologist produced more utterances related to explicit description of the symptoms, whereas when during the sessions about complex disorder and hearing aid consultation the audiologist produced more utterances related to the patient’s interpretation of the symptoms. Also, a more equitable distribution of words and utterances per turn are observed during the initial consultation about hearing difficulties when compared to complex disorders and hearing aid consultation sessions where the audiologist was dominant within the interaction. This preliminary study reveals unique insights to audiologist’s communication behavior during audiology consultation session. Efforts are needed to educate and promote appropriate communication between audiologists’ and patients, which could result in increased patient satisfaction. The Korean Audiological Society 2017-07 2017-07-05 /pmc/articles/PMC5516704/ /pubmed/28704900 http://dx.doi.org/10.7874/jao.2017.21.2.115 Text en Copyright © 2017 The Korean Audiological Society and Korean Otological Society This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/). |
spellingShingle | Brief Communication Dockens, Ashley L. Bellon-Harn, Monica L. Burns, Erin S. Manchaiah, Vinaya Hinojosa, Orlando Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study |
title | Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study |
title_full | Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study |
title_fullStr | Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study |
title_full_unstemmed | Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study |
title_short | Examination of an Audiologist’s Response to Patient’s Expression of Symptoms: A Pilot Study |
title_sort | examination of an audiologist’s response to patient’s expression of symptoms: a pilot study |
topic | Brief Communication |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5516704/ https://www.ncbi.nlm.nih.gov/pubmed/28704900 http://dx.doi.org/10.7874/jao.2017.21.2.115 |
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