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When Saying Sorry May Not Help: The Impact of Apologies on Social Rejections
If you have to socially reject someone, will it help to apologize? Social rejection is a painful emotional experience for targets, yet research has been silent on recommendations for rejectors. Across three sets of studies, apologies increased hurt feelings and the need to express forgiveness but di...
Autores principales: | Freedman, Gili, Burgoon, Erin M., Ferrell, Jason D., Pennebaker, James W., Beer, Jennifer S. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5554531/ https://www.ncbi.nlm.nih.gov/pubmed/28848484 http://dx.doi.org/10.3389/fpsyg.2017.01375 |
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