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The quality, safety and governance of telephone triage and advice services – an overview of evidence from systematic reviews

BACKGROUND: Telephone triage and advice services (TTAS) are increasingly being implemented around the world. These services allow people to speak to a nurse or general practitioner over the telephone and receive assessment and healthcare advice. There is an existing body of research on the topic of...

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Detalles Bibliográficos
Autores principales:	Lake, Rebecca, Georgiou, Andrew, Li, Julie, Li, Ling, Byrne, Mary, Robinson, Maureen, Westbrook, Johanna I.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2017
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5577663/ https://www.ncbi.nlm.nih.gov/pubmed/28854916 http://dx.doi.org/10.1186/s12913-017-2564-x

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