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Gap Analysis between Perceptions and Expectations of Medical-Surgical Patients in a Public Hospital in Saudi Arabia
OBJECTIVES: To investigate patients' satisfaction with nursing care by measuring the gap between patients' expectations of care and perceptions of the actual care provided and to identify the areas of nursing care that need improvement. SUBJECTS AND METHODS: A cross-sectional survey was co...
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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S. Karger AG
2015
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5588300/ https://www.ncbi.nlm.nih.gov/pubmed/26501371 http://dx.doi.org/10.1159/000441000 |