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Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective
Purpose: Patients must be able to feel as much trust for caregivers and the healthcare system at the healthcare centre as at the emergency department. The aim of this study is to explain and understand the phenomenon of trust in the early chain of healthcare, when a patient has called an ambulance f...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Taylor & Francis
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5590623/ https://www.ncbi.nlm.nih.gov/pubmed/28793852 http://dx.doi.org/10.1080/17482631.2017.1356674 |
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author | Norberg Boysen, Gabriella Nyström, Maria Christensson, Lennart Herlitz, Johan Wireklint Sundström, Birgitta |
author_facet | Norberg Boysen, Gabriella Nyström, Maria Christensson, Lennart Herlitz, Johan Wireklint Sundström, Birgitta |
author_sort | Norberg Boysen, Gabriella |
collection | PubMed |
description | Purpose: Patients must be able to feel as much trust for caregivers and the healthcare system at the healthcare centre as at the emergency department. The aim of this study is to explain and understand the phenomenon of trust in the early chain of healthcare, when a patient has called an ambulance for a non-urgent condition and been referred to the healthcare centre. Method: A lifeworld hermeneutic approach from the perspective of caring science was used. Ten patients participated: seven female and three male. The setting is the early chain of healthcare in south-western Sweden. Results: The findings show that the phenomenon of trust does not automatically involve medical care. However, attention to the patient’s lifeworld in a professional caring relationship enables the patient to trust the caregiver and the healthcare environment. It is clear that the “voice of the lifeworld” enables the patient to feel trust. Conclusion: Trust in the early chain of healthcare entails caregivers’ ability to pay attention to both medical and existential issues in compliance with the patient’s information and questions. Thus, the patient must be invited to participate in assessments and decisions concerning his or her own healthcare, in a credible manner and using everyday language. |
format | Online Article Text |
id | pubmed-5590623 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2017 |
publisher | Taylor & Francis |
record_format | MEDLINE/PubMed |
spelling | pubmed-55906232017-09-13 Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective Norberg Boysen, Gabriella Nyström, Maria Christensson, Lennart Herlitz, Johan Wireklint Sundström, Birgitta Int J Qual Stud Health Well-being Article Purpose: Patients must be able to feel as much trust for caregivers and the healthcare system at the healthcare centre as at the emergency department. The aim of this study is to explain and understand the phenomenon of trust in the early chain of healthcare, when a patient has called an ambulance for a non-urgent condition and been referred to the healthcare centre. Method: A lifeworld hermeneutic approach from the perspective of caring science was used. Ten patients participated: seven female and three male. The setting is the early chain of healthcare in south-western Sweden. Results: The findings show that the phenomenon of trust does not automatically involve medical care. However, attention to the patient’s lifeworld in a professional caring relationship enables the patient to trust the caregiver and the healthcare environment. It is clear that the “voice of the lifeworld” enables the patient to feel trust. Conclusion: Trust in the early chain of healthcare entails caregivers’ ability to pay attention to both medical and existential issues in compliance with the patient’s information and questions. Thus, the patient must be invited to participate in assessments and decisions concerning his or her own healthcare, in a credible manner and using everyday language. Taylor & Francis 2017-08-10 /pmc/articles/PMC5590623/ /pubmed/28793852 http://dx.doi.org/10.1080/17482631.2017.1356674 Text en © 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. http://creativecommons.org/licenses/by/4.0/ This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. |
spellingShingle | Article Norberg Boysen, Gabriella Nyström, Maria Christensson, Lennart Herlitz, Johan Wireklint Sundström, Birgitta Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
title | Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
title_full | Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
title_fullStr | Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
title_full_unstemmed | Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
title_short | Trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
title_sort | trust in the early chain of healthcare: lifeworld hermeneutics from the patient’s perspective |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5590623/ https://www.ncbi.nlm.nih.gov/pubmed/28793852 http://dx.doi.org/10.1080/17482631.2017.1356674 |
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