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Workplace Ostracism Seen through the Lens of Power
Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. A...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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Frontiers Media S.A.
2017
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5592019/ https://www.ncbi.nlm.nih.gov/pubmed/28928702 http://dx.doi.org/10.3389/fpsyg.2017.01528 |
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author | Fiset, John Al Hajj, Raghid Vongas, John G. |
author_facet | Fiset, John Al Hajj, Raghid Vongas, John G. |
author_sort | Fiset, John |
collection | PubMed |
description | Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed. |
format | Online Article Text |
id | pubmed-5592019 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2017 |
publisher | Frontiers Media S.A. |
record_format | MEDLINE/PubMed |
spelling | pubmed-55920192017-09-19 Workplace Ostracism Seen through the Lens of Power Fiset, John Al Hajj, Raghid Vongas, John G. Front Psychol Psychology Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed. Frontiers Media S.A. 2017-09-05 /pmc/articles/PMC5592019/ /pubmed/28928702 http://dx.doi.org/10.3389/fpsyg.2017.01528 Text en Copyright © 2017 Fiset, Al Hajj and Vongas. http://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. |
spellingShingle | Psychology Fiset, John Al Hajj, Raghid Vongas, John G. Workplace Ostracism Seen through the Lens of Power |
title | Workplace Ostracism Seen through the Lens of Power |
title_full | Workplace Ostracism Seen through the Lens of Power |
title_fullStr | Workplace Ostracism Seen through the Lens of Power |
title_full_unstemmed | Workplace Ostracism Seen through the Lens of Power |
title_short | Workplace Ostracism Seen through the Lens of Power |
title_sort | workplace ostracism seen through the lens of power |
topic | Psychology |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5592019/ https://www.ncbi.nlm.nih.gov/pubmed/28928702 http://dx.doi.org/10.3389/fpsyg.2017.01528 |
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