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Workplace Ostracism Seen through the Lens of Power

Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. A...

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Autores principales: Fiset, John, Al Hajj, Raghid, Vongas, John G.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5592019/
https://www.ncbi.nlm.nih.gov/pubmed/28928702
http://dx.doi.org/10.3389/fpsyg.2017.01528
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author Fiset, John
Al Hajj, Raghid
Vongas, John G.
author_facet Fiset, John
Al Hajj, Raghid
Vongas, John G.
author_sort Fiset, John
collection PubMed
description Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed.
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spelling pubmed-55920192017-09-19 Workplace Ostracism Seen through the Lens of Power Fiset, John Al Hajj, Raghid Vongas, John G. Front Psychol Psychology Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed. Frontiers Media S.A. 2017-09-05 /pmc/articles/PMC5592019/ /pubmed/28928702 http://dx.doi.org/10.3389/fpsyg.2017.01528 Text en Copyright © 2017 Fiset, Al Hajj and Vongas. http://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Fiset, John
Al Hajj, Raghid
Vongas, John G.
Workplace Ostracism Seen through the Lens of Power
title Workplace Ostracism Seen through the Lens of Power
title_full Workplace Ostracism Seen through the Lens of Power
title_fullStr Workplace Ostracism Seen through the Lens of Power
title_full_unstemmed Workplace Ostracism Seen through the Lens of Power
title_short Workplace Ostracism Seen through the Lens of Power
title_sort workplace ostracism seen through the lens of power
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5592019/
https://www.ncbi.nlm.nih.gov/pubmed/28928702
http://dx.doi.org/10.3389/fpsyg.2017.01528
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