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Dimensions of Patient Experience and Overall Satisfaction in Emergency Departments
OBJECTIVE: To determine the correlation between individual patient experience dimensions and overall patient satisfaction using text-based analysis of subjective comments of patients treated in emergency departments. METHODS: Open-ended comments from 331 patients who visited the emergency department...
Autores principales: | Tanniru, Mohan, Khuntia, Jiban |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593258/ https://www.ncbi.nlm.nih.gov/pubmed/28959713 http://dx.doi.org/10.1177/2374373517692914 |
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