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Dimensions of Patient Experience and Overall Satisfaction in Emergency Departments

OBJECTIVE: To determine the correlation between individual patient experience dimensions and overall patient satisfaction using text-based analysis of subjective comments of patients treated in emergency departments. METHODS: Open-ended comments from 331 patients who visited the emergency department...

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Detalles Bibliográficos
Autores principales: Tanniru, Mohan, Khuntia, Jiban
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593258/
https://www.ncbi.nlm.nih.gov/pubmed/28959713
http://dx.doi.org/10.1177/2374373517692914

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