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Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer

INTRODUCTION: The rising cost of healthcare requires rethinking in terms of resource utilisation care delivery. Nurse-led PSA phone follow-up clinics may provide a suitable option. MATERIALS AND METHODS: 815 patients were recruited for the nurse-led stable prostate cancer telephone follow-up service...

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Autores principales: Casey, RG, Powell, L, Braithwaite, M, Booth, CM, Sizer, B, Corr, JG
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593262/
https://www.ncbi.nlm.nih.gov/pubmed/28959716
http://dx.doi.org/10.1177/2374373517706613
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author Casey, RG
Powell, L
Braithwaite, M
Booth, CM
Sizer, B
Corr, JG
author_facet Casey, RG
Powell, L
Braithwaite, M
Booth, CM
Sizer, B
Corr, JG
author_sort Casey, RG
collection PubMed
description INTRODUCTION: The rising cost of healthcare requires rethinking in terms of resource utilisation care delivery. Nurse-led PSA phone follow-up clinics may provide a suitable option. MATERIALS AND METHODS: 815 patients were recruited for the nurse-led stable prostate cancer telephone follow-up service. A convenience sample was selected for postal questionnaire assessment of their satisfaction. RESULTS: 815 patients had 3683 phone-call follow ups over 10 years. Patients’ own understanding of condition varied from average (76.3%) and good (9.2%) in the majority. 87.2% found the service convenient and 75.6% informative. 95.3% found the telephone assessment preferable to attending the outpatient department. 87.2% were keen on savings on transport/travel. 53.5% found it more reassuring. 91.9% of patients felt that everything they wanted to talk about was covered. DISCUSSION: This service can be delivered in a high volume nurse-led service, with high levels of patient satisfaction, as an innovative service development.
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spelling pubmed-55932622017-09-28 Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer Casey, RG Powell, L Braithwaite, M Booth, CM Sizer, B Corr, JG J Patient Exp Research Articles INTRODUCTION: The rising cost of healthcare requires rethinking in terms of resource utilisation care delivery. Nurse-led PSA phone follow-up clinics may provide a suitable option. MATERIALS AND METHODS: 815 patients were recruited for the nurse-led stable prostate cancer telephone follow-up service. A convenience sample was selected for postal questionnaire assessment of their satisfaction. RESULTS: 815 patients had 3683 phone-call follow ups over 10 years. Patients’ own understanding of condition varied from average (76.3%) and good (9.2%) in the majority. 87.2% found the service convenient and 75.6% informative. 95.3% found the telephone assessment preferable to attending the outpatient department. 87.2% were keen on savings on transport/travel. 53.5% found it more reassuring. 91.9% of patients felt that everything they wanted to talk about was covered. DISCUSSION: This service can be delivered in a high volume nurse-led service, with high levels of patient satisfaction, as an innovative service development. SAGE Publications 2017-06-05 2017-09 /pmc/articles/PMC5593262/ /pubmed/28959716 http://dx.doi.org/10.1177/2374373517706613 Text en © The Author(s) 2017 http://creativecommons.org/licenses/by-nc/3.0/ This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 License (http://www.creativecommons.org/licenses/by-nc/3.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Research Articles
Casey, RG
Powell, L
Braithwaite, M
Booth, CM
Sizer, B
Corr, JG
Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer
title Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer
title_full Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer
title_fullStr Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer
title_full_unstemmed Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer
title_short Nurse-Led Phone Call Follow-Up Clinics Are Effective for Patients With Prostate Cancer
title_sort nurse-led phone call follow-up clinics are effective for patients with prostate cancer
topic Research Articles
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593262/
https://www.ncbi.nlm.nih.gov/pubmed/28959716
http://dx.doi.org/10.1177/2374373517706613
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