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Evaluation of telephone first approach to demand management in English general practice: observational study

Objective To evaluate a “telephone first” approach, in which all patients wanting to see a general practitioner (GP) are asked to speak to a GP on the phone before being given an appointment for a face to face consultation. Design Time series and cross sectional analysis of routine healthcare data,...

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Detalles Bibliográficos
Autores principales:	Newbould, Jennifer, Abel, Gary, Ball, Sarah, Corbett, Jennie, Elliott, Marc, Exley, Josephine, Martin, Adam, Saunders, Catherine, Wilson, Edward, Winpenny, Eleanor, Yang, Miaoqing, Roland, Martin
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group Ltd. 2017
Materias:	Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5615264/ https://www.ncbi.nlm.nih.gov/pubmed/28954741 http://dx.doi.org/10.1136/bmj.j4197

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