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Quality of perinatal care services from the user’s perspective: a Dutch study applies the World Health Organization’s responsiveness concept

BACKGROUND: The concept of responsiveness was introduced by the World Health Organization (WHO) to address non-clinical aspects of service quality in an internationally comparable way. Responsiveness is defined as aspects of the way individuals are treated and the environment in which they are treat...

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Detalles Bibliográficos
Autores principales:	van der Kooy, Jacoba, Birnie, Erwin, Valentine, Nicole B., de Graaf, Johanna P., Denktas, Semiha, Steegers, Eric A. P., Bonsel, Gouke J.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2017
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5622418/ https://www.ncbi.nlm.nih.gov/pubmed/28962611 http://dx.doi.org/10.1186/s12884-017-1464-8

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