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The game of telephone: a sustained, low-cost, quality improvement initiative to enhance communication between patients and their resident physician
This multidisciplinary quality improvement project was designed to enhance telephone communication between patients and their resident physician while concomitantly creating a standardised telephone communication protocol for resident internal medicine continuity clinics. The plan, do, study, act (P...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BMJ Publishing Group
2017
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5699132/ https://www.ncbi.nlm.nih.gov/pubmed/29450291 http://dx.doi.org/10.1136/bmjoq-2017-000143 |