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A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures

BACKGROUND: Patient and public involvement (PPI) is recognized as an important component of high‐quality health services research. PPI is integral to the Pre‐hospital Outcomes for Evidence Based Evaluation (PhOEBE) programme. The PPI event described in detail in this article focusses on the process...

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Autores principales: Irving, Andy, Turner, Janette, Marsh, Maggie, Broadway‐Parkinson, Andrea, Fall, Dan, Coster, Joanne, Siriwardena, A. Niroshan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5750774/
https://www.ncbi.nlm.nih.gov/pubmed/28841272
http://dx.doi.org/10.1111/hex.12606
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author Irving, Andy
Turner, Janette
Marsh, Maggie
Broadway‐Parkinson, Andrea
Fall, Dan
Coster, Joanne
Siriwardena, A. Niroshan
author_facet Irving, Andy
Turner, Janette
Marsh, Maggie
Broadway‐Parkinson, Andrea
Fall, Dan
Coster, Joanne
Siriwardena, A. Niroshan
author_sort Irving, Andy
collection PubMed
description BACKGROUND: Patient and public involvement (PPI) is recognized as an important component of high‐quality health services research. PPI is integral to the Pre‐hospital Outcomes for Evidence Based Evaluation (PhOEBE) programme. The PPI event described in detail in this article focusses on the process of involving patients and public representatives in identifying, prioritizing and refining a set of outcome measures that can be used to support ambulance service performance measurement. OBJECTIVE: To obtain public feedback on little known, complex aspects of ambulance service performance measurement. DESIGN: The event was codesigned and coproduced with the PhOEBE PPI reference group and PhOEBE research team. The event consisted of brief researcher‐led presentations, group discussions facilitated by the PPI reference group members and electronic voting. SETTING AND PARTICIPANTS: Data were collected from eighteen patient and public representatives who attended an event venue in Yorkshire. RESULTS: The results of the PPI event showed that this interactive format and mode of delivery was an effective method to obtain public feedback and produced a clear indication of which ambulance performance measures were most highly favoured by event participants. DISCUSSION AND CONCLUSIONS: The event highlighted valuable contributions the PPI reference group made to the design process, supporting participant recruitment and facilitation of group discussions. In addition, the positive team working experience of the event proved a catalyst for further improvements in PPI within the PhOEBE project.
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spelling pubmed-57507742018-02-01 A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures Irving, Andy Turner, Janette Marsh, Maggie Broadway‐Parkinson, Andrea Fall, Dan Coster, Joanne Siriwardena, A. Niroshan Health Expect Original Research Papers BACKGROUND: Patient and public involvement (PPI) is recognized as an important component of high‐quality health services research. PPI is integral to the Pre‐hospital Outcomes for Evidence Based Evaluation (PhOEBE) programme. The PPI event described in detail in this article focusses on the process of involving patients and public representatives in identifying, prioritizing and refining a set of outcome measures that can be used to support ambulance service performance measurement. OBJECTIVE: To obtain public feedback on little known, complex aspects of ambulance service performance measurement. DESIGN: The event was codesigned and coproduced with the PhOEBE PPI reference group and PhOEBE research team. The event consisted of brief researcher‐led presentations, group discussions facilitated by the PPI reference group members and electronic voting. SETTING AND PARTICIPANTS: Data were collected from eighteen patient and public representatives who attended an event venue in Yorkshire. RESULTS: The results of the PPI event showed that this interactive format and mode of delivery was an effective method to obtain public feedback and produced a clear indication of which ambulance performance measures were most highly favoured by event participants. DISCUSSION AND CONCLUSIONS: The event highlighted valuable contributions the PPI reference group made to the design process, supporting participant recruitment and facilitation of group discussions. In addition, the positive team working experience of the event proved a catalyst for further improvements in PPI within the PhOEBE project. John Wiley and Sons Inc. 2017-08-25 2018-02 /pmc/articles/PMC5750774/ /pubmed/28841272 http://dx.doi.org/10.1111/hex.12606 Text en © 2017 The Authors Health Expectations Published by John Wiley & Sons Ltd This is an open access article under the terms of the Creative Commons Attribution (http://creativecommons.org/licenses/by/4.0/) License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
spellingShingle Original Research Papers
Irving, Andy
Turner, Janette
Marsh, Maggie
Broadway‐Parkinson, Andrea
Fall, Dan
Coster, Joanne
Siriwardena, A. Niroshan
A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures
title A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures
title_full A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures
title_fullStr A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures
title_full_unstemmed A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures
title_short A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures
title_sort coproduced patient and public event: an approach to developing and prioritizing ambulance performance measures
topic Original Research Papers
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5750774/
https://www.ncbi.nlm.nih.gov/pubmed/28841272
http://dx.doi.org/10.1111/hex.12606
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