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Understanding procedural violations using Safety-I and Safety-II: The case of community pharmacies

OBJECTIVE: Procedural violations are known to occur in a range of work settings, and are an important topic of interest with regard to safety management. A Safety-I perspective sees violations as undesirable digressions from standardised procedures, while a Safety-II perspective sees violations as a...

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Detalles Bibliográficos
Autores principales: Jones, Christian E.L., Phipps, Denham L., Ashcroft, Darren M.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5862557/
https://www.ncbi.nlm.nih.gov/pubmed/29861550
http://dx.doi.org/10.1016/j.ssci.2018.02.002