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Understanding procedural violations using Safety-I and Safety-II: The case of community pharmacies
OBJECTIVE: Procedural violations are known to occur in a range of work settings, and are an important topic of interest with regard to safety management. A Safety-I perspective sees violations as undesirable digressions from standardised procedures, while a Safety-II perspective sees violations as a...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2018
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5862557/ https://www.ncbi.nlm.nih.gov/pubmed/29861550 http://dx.doi.org/10.1016/j.ssci.2018.02.002 |