Surgery nurses' telephone communication: a mixed methods study with a special focus on newcomers' calls

AIMS: The aim of this study was (i) to document the main features of surgery nurses' telephone calls, with a special focus on newcomers' calls; and (ii) to identify the main activities accomplished during the newcomers' calls. DESIGN: Mixed methods study. METHODS: We audio recorded te...

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Detalles Bibliográficos
Autores principales: González‐Martínez, Esther, Piotrowska, Katarzyna, Sterie, Anca‐Cristina, Vaucher, Carla
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2018
Materias:
Research Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5867288/
https://www.ncbi.nlm.nih.gov/pubmed/29599995
http://dx.doi.org/10.1002/nop2.128

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5867288/
https://www.ncbi.nlm.nih.gov/pubmed/29599995
http://dx.doi.org/10.1002/nop2.128

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