Cargando…

Implementing online consultations in primary care: a mixed-method evaluation extending normalisation process theory through service co-production

OBJECTIVES: To examine patient and staff views, experiences and acceptability of a UK primary care online consultation system and ask how the system and its implementation may be improved. DESIGN: Mixed-method evaluation of a primary care e-consultation system. SETTING: Primary care practices in Sou...

Descripción completa

Detalles Bibliográficos
Autores principales:	Farr, Michelle, Banks, Jonathan, Edwards, Hannah B, Northstone, Kate, Bernard, Elly, Salisbury, Chris, Horwood, Jeremy
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2018
Materias:	General practice / Family practice
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5875620/ https://www.ncbi.nlm.nih.gov/pubmed/29555817 http://dx.doi.org/10.1136/bmjopen-2017-019966

Ejemplares similares

Use of a primary care online consultation system, by whom, when and why: evaluation of a pilot observational study in 36 general practices in South West England
por: Edwards, Hannah B, et al.
Publicado: (2017)

Use of an electronic consultation system in primary care: a qualitative interview study
por: Banks, Jon, et al.
Publicado: (2018)

Consultation Content not Consultation Length Improves Patient Satisfaction
por: Lemon, Thomas I., et al.
Publicado: (2014)

Facilitators and barriers to safer care in Scottish general practice: a qualitative study of the implementation of the trigger review method using normalisation process theory
por: de Wet, Carl, et al.
Publicado: (2019)

Patient-level and practice-level factors associated with consultation duration: a cross-sectional analysis of over one million consultations in English primary care
por: Stevens, Sarah, et al.
Publicado: (2017)

Feasibility, acceptability and effectiveness of an online alternative to face-to-face consultation in general practice: a mixed-methods study of webGP in six Devon practices
por: Carter, Mary, et al.
Publicado: (2018)

Changes in presentations with features potentially indicating cancer in primary care during the COVID-19 pandemic: a retrospective cohort study
por: Scott, Lauren J, et al.
Publicado: (2021)

Can implementation failure or intervention failure explain the result of the 3D multimorbidity trial in general practice: mixed-methods process evaluation
por: Mann, Cindy, et al.
Publicado: (2019)

Feasibility cluster randomised controlled trial of a within-consultation intervention to reduce antibiotic prescribing for children presenting to primary care with acute respiratory tract infection and cough
por: Blair, Peter S, et al.
Publicado: (2017)

Patients’ use and experiences with e-consultation and other digital health services with their general practitioner in Norway: results from an online survey
por: Zanaboni, Paolo, et al.
Publicado: (2020)

Raised inflammatory markers as a predictor of one-year mortality: a cohort study in primary care in the UK using electronic health record data
por: Watson, Jessica, et al.
Publicado: (2020)

Evaluation of the clinical effectiveness of telephone consultation compared to face-to-face consultation in terms of glycaemic control among patients with suboptimally controlled type 2 diabetes: a retrospective cohort study
por: Koh, Zhong Wei Jeremy, et al.
Publicado: (2023)

Use and usability of GP online services: a mixed-methods sequential study, before and during the COVID-19 pandemic, based on qualitative interviews, analysis of routine eConsult usage and feedback data, and assessment of GP websites in Devon and Cornwall, England
por: Jones, Ray B, et al.
Publicado: (2022)

TElehealth in CHronic disease: mixed-methods study to develop the TECH conceptual model for intervention design and evaluation
por: Salisbury, Chris, et al.
Publicado: (2015)

Digitally deployed, GP remote consultation video intervention that aims to reduce opioid prescribing in primary care: protocol for a mixed-methods evaluation
por: Fu, Yu, et al.
Publicado: (2023)

Protocol paper for the ‘Harnessing resources from the internet to maximise outcomes from GP consultations (HaRI)’ study: a mixed qualitative methods study
por: Seguin, Maureen, et al.
Publicado: (2018)

Patients’ online access to their electronic health records and linked online services: a systematic interpretative review
por: de Lusignan, Simon, et al.
Publicado: (2014)

Cancer patients’ needs assessment in primary care: study protocol for a cluster randomised controlled trial (cRCT), economic evaluation and normalisation process theory evaluation of the needs assessment tool cancer (CANAssess)
por: Clark, Joseph, et al.
Publicado: (2022)

Consultation patterns and frequent attenders in UK primary care from 2000 to 2019: a retrospective cohort analysis of consultation events across 845 general practices
por: Kontopantelis, Evangelos, et al.
Publicado: (2021)

Implementation and impact of an online tool used in primary care to improve access to financial benefits for patients: a study protocol
por: Aery, Anjana, et al.
Publicado: (2017)

Enablers and barriers to implementing obesity assessments in clinical practice: a rapid mixed-methods systematic review
por: Atlantis, Evan, et al.
Publicado: (2022)

Process evaluation in practice based research networks: a study protocol for a mixed-methods implementation study
por: Sanftenberg, Linda, et al.
Publicado: (2023)

Clinician perceptions of common mental disorders before and after implementation of a consultation-liaison psychiatry service: a longitudinal qualitative study in government-operated primary care settings in Penang, Malaysia
por: Russell, Vincent, et al.
Publicado: (2021)

Predicting pain and function outcomes in people consulting with shoulder pain: the PANDA-S clinical cohort and qualitative study protocol
por: Wynne-Jones, Gwenllian, et al.
Publicado: (2021)

General practitioners’ experiences with out-of-hours cardiorespiratory consultations: a qualitative study
por: Schols, Angel M R, et al.
Publicado: (2016)

Agreement between patient’s description of abdominal symptoms of possible upper gastrointestinal cancer and general practitioner consultation notes: a qualitative analysis of video-recorded UK primary care consultation data
por: Hardy, Victoria, et al.
Publicado: (2023)

Supporting the spread and scale-up of electronic consultation across Canada: cross-sectional analysis
por: Liddy, Clare, et al.
Publicado: (2019)

Anticipated significant work limitation in primary care consulters with osteoarthritis: a prospective cohort study
por: Wilkie, Ross, et al.
Publicado: (2014)

International variations in primary care physician consultation time: a systematic review of 67 countries
por: Irving, Greg, et al.
Publicado: (2017)

Consultations in general practices with and without mental health nurses: an observational study from 2010 to 2014
por: Magnée, Tessa, et al.
Publicado: (2016)

Child and adolescent musculoskeletal pain (CAM-Pain) feasibility study: testing a method of identifying, recruiting and collecting data from children and adolescents who consult about a musculoskeletal condition in UK general practice
por: Michaleff, Zoe A, et al.
Publicado: (2018)

Twenty-two years of HIV-related consultations in Dutch general practice: a dynamic cohort study
por: Donker, Gé, et al.
Publicado: (2013)

General practitioners’ attitudes towards the management of dental conditions and use of antibiotics in these consultations: a qualitative study
por: Cope, Anwen L, et al.
Publicado: (2015)

Shifting gears versus sudden stops: qualitative study of consultations about driving in patients with cognitive impairment
por: Sinnott, Carol, et al.
Publicado: (2019)

Association between continuity of primary care and both prescribing and adherence of common cardiovascular medications: a cohort study among patients in England
por: Tammes, Peter, et al.
Publicado: (2022)

The relative importance of perceived doctor’s attitude on the decision to consult for symptomatic osteoarthritis: a choice-based conjoint analysis study
por: Coxon, Domenica, et al.
Publicado: (2015)

Developing a clinical prediction rule for repeated consultations with functional somatic symptoms in primary care: a cohort study
por: Holtman, Gea A, et al.
Publicado: (2021)

Funding and policy incentives to encourage implementation of point-of-care C-reactive protein testing for lower respiratory tract infection in NHS primary care: a mixed-methods evaluation
por: Johnson, Matthew, et al.
Publicado: (2018)

Involving migrants in the development of guidelines for communication in cross-cultural general practice consultations: a participatory learning and action research project
por: O'Reilly-de Brún, Mary, et al.
Publicado: (2015)

Understanding the use of email consultation in primary care using a retrospective observational study with data of Dutch electronic health records
por: Huygens, Martine W J, et al.
Publicado: (2018)

Cannot write session to /tmp/vufind_sessions/sess_uf9hhn8juhk74gru63hc63vpdt