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Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers
The Institute of Medicine has recommended that improvements are needed in patient-centered care. This study examined hematological cancer patients’ perceptions of which aspects of cancer care were being delivered well and areas that required improvement, and whether patient characteristics, or the t...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5877094/ https://www.ncbi.nlm.nih.gov/pubmed/29562704 http://dx.doi.org/10.3390/ijerph15030549 |
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author | Tzelepis, Flora Clinton-McHarg, Tara Paul, Christine L Sanson-Fisher, Robert W Joshua, Douglas Carey, Mariko L |
author_facet | Tzelepis, Flora Clinton-McHarg, Tara Paul, Christine L Sanson-Fisher, Robert W Joshua, Douglas Carey, Mariko L |
author_sort | Tzelepis, Flora |
collection | PubMed |
description | The Institute of Medicine has recommended that improvements are needed in patient-centered care. This study examined hematological cancer patients’ perceptions of which aspects of cancer care were being delivered well and areas that required improvement, and whether patient characteristics, or the treatment center they attended, were associated with quality of patient-centered care. Participants were recruited via three Australian hematological cancer treatment centers and completed a paper-and-pen survey assessing sociodemographic, disease, and psychological and treatment characteristics at recruitment. A second survey that contained the Quality of Patient-Centered Cancer Care measure was completed one month after recruitment (n = 215). The most frequently delivered feature of patient-centered cancer care was hospital staff showing respect for patients (91.0%). The area of care reported most commonly as not being delivered was hospital staff helping the patient find other cancer patients to talk to (29.8%). Patients without depression reported higher perceived quality of treatment decision-making, co-ordinated and integrated care, emotional support, follow-up care, respectful communication, and cancer information than patients with depression. The treatment center that was attended was associated only with the quality of cancer information patients received. Privacy issues may hinder staff connecting patients directly but this could be overcome via referrals to cancer organizations that offer peer support services. |
format | Online Article Text |
id | pubmed-5877094 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2018 |
publisher | MDPI |
record_format | MEDLINE/PubMed |
spelling | pubmed-58770942018-04-09 Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers Tzelepis, Flora Clinton-McHarg, Tara Paul, Christine L Sanson-Fisher, Robert W Joshua, Douglas Carey, Mariko L Int J Environ Res Public Health Article The Institute of Medicine has recommended that improvements are needed in patient-centered care. This study examined hematological cancer patients’ perceptions of which aspects of cancer care were being delivered well and areas that required improvement, and whether patient characteristics, or the treatment center they attended, were associated with quality of patient-centered care. Participants were recruited via three Australian hematological cancer treatment centers and completed a paper-and-pen survey assessing sociodemographic, disease, and psychological and treatment characteristics at recruitment. A second survey that contained the Quality of Patient-Centered Cancer Care measure was completed one month after recruitment (n = 215). The most frequently delivered feature of patient-centered cancer care was hospital staff showing respect for patients (91.0%). The area of care reported most commonly as not being delivered was hospital staff helping the patient find other cancer patients to talk to (29.8%). Patients without depression reported higher perceived quality of treatment decision-making, co-ordinated and integrated care, emotional support, follow-up care, respectful communication, and cancer information than patients with depression. The treatment center that was attended was associated only with the quality of cancer information patients received. Privacy issues may hinder staff connecting patients directly but this could be overcome via referrals to cancer organizations that offer peer support services. MDPI 2018-03-19 2018-03 /pmc/articles/PMC5877094/ /pubmed/29562704 http://dx.doi.org/10.3390/ijerph15030549 Text en © 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article Tzelepis, Flora Clinton-McHarg, Tara Paul, Christine L Sanson-Fisher, Robert W Joshua, Douglas Carey, Mariko L Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers |
title | Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers |
title_full | Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers |
title_fullStr | Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers |
title_full_unstemmed | Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers |
title_short | Quality of Patient-Centered Care Provided to Patients Attending Hematological Cancer Treatment Centers |
title_sort | quality of patient-centered care provided to patients attending hematological cancer treatment centers |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5877094/ https://www.ncbi.nlm.nih.gov/pubmed/29562704 http://dx.doi.org/10.3390/ijerph15030549 |
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