Satisfaction of patients receiving value added-services compared to traditional counter service for prescription refills in Malaysia

BACKGROUND: Patients’ satisfaction is the key parameter to measure the quality of healthcare services. Value added-services (VAS) were introduced to improve the quality of medication deliveries and to reduce the waiting time at outpatient pharmacy. OBJECTIVE: This study aimed to compare the satisfac...

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Detalles Bibliográficos
Autores principales: Lau, Boon-Tiang, Nurul-Nadiah-Auni, Abdul-Rani, Ng, Siew-Yen, Shuen-Wong, Nie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Centro de Investigaciones y Publicaciones Farmaceuticas 2018
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5881479/
https://www.ncbi.nlm.nih.gov/pubmed/29619135
http://dx.doi.org/10.18549/PharmPract.2018.01.1075

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5881479/
https://www.ncbi.nlm.nih.gov/pubmed/29619135
http://dx.doi.org/10.18549/PharmPract.2018.01.1075

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