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Satisfaction of patients receiving value added-services compared to traditional counter service for prescription refills in Malaysia

BACKGROUND: Patients’ satisfaction is the key parameter to measure the quality of healthcare services. Value added-services (VAS) were introduced to improve the quality of medication deliveries and to reduce the waiting time at outpatient pharmacy. OBJECTIVE: This study aimed to compare the satisfac...

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Detalles Bibliográficos
Autores principales:	Lau, Boon-Tiang, Nurul-Nadiah-Auni, Abdul-Rani, Ng, Siew-Yen, Shuen-Wong, Nie
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Centro de Investigaciones y Publicaciones Farmaceuticas 2018
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5881479/ https://www.ncbi.nlm.nih.gov/pubmed/29619135 http://dx.doi.org/10.18549/PharmPract.2018.01.1075

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