Cargando…
The Dilemma of Service Productivity and Service Innovation: An Empirical Exploration in Financial Services
We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the g...
| Autores principales: | , , , |
|---|---|
| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2017
|
| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5903059/ https://www.ncbi.nlm.nih.gov/pubmed/29706764 http://dx.doi.org/10.1177/1094670517738368 |