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Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study

Background: The epidemiology of stress on bank workers in Europe is only at the introductory stages. This study investigated for the first time the association between occupational stress level in bank-employees using the BEST8, Karasek-Model and socio-demographic and working factors in Italy. Metho...

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Autores principales: Mannocci, Alice, Marchini, Laura, Scognamiglio, Alfredo, Sinopoli, Alessandra, De Sio, Simone, Sernia, Sabina, La Torre, Giuseppe
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5923749/
https://www.ncbi.nlm.nih.gov/pubmed/29642586
http://dx.doi.org/10.3390/ijerph15040707
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author Mannocci, Alice
Marchini, Laura
Scognamiglio, Alfredo
Sinopoli, Alessandra
De Sio, Simone
Sernia, Sabina
La Torre, Giuseppe
author_facet Mannocci, Alice
Marchini, Laura
Scognamiglio, Alfredo
Sinopoli, Alessandra
De Sio, Simone
Sernia, Sabina
La Torre, Giuseppe
author_sort Mannocci, Alice
collection PubMed
description Background: The epidemiology of stress on bank workers in Europe is only at the introductory stages. This study investigated for the first time the association between occupational stress level in bank-employees using the BEST8, Karasek-Model and socio-demographic and working factors in Italy. Methods: The observational pilot study involved 384 employees. Three questionnaires were adopted to collect data: Karasek-Model, BEST8 (p < 0.001) and Positivity-Scale. Results: 25% of the sample belonged to high stress group. The workers more stressed were older with a commercial role and consumer of antidepressants/sedatives. Women were much more likely to agree with the perception of feeling unsafe in a possible robbery (OR = 2.42; 95% CI: 1.50–3.91) and with that sales requests were in conflict with one’s own personal moral code (OR = 2.31; 95% CI: 1.38–3.87). Older employees declared feeling inadequate in the workplace (OR = 1.97; 95% CI: 1.07–3.65) and younger employees referred to be anxious about meeting financial budget goals. Workers who had a low positivity had a lower probability of adaptation (OR = 0.88; 95% CI: 0.83–0.93). Conclusions: The occupational stress level in the banking sector involves many aspects: gender, type of bank, role, personal morals, high job-demands, low level of decision-making. This study recommended that banks should implement strategic interventions for well-being of employees, and consequently for their productivity.
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spelling pubmed-59237492018-05-03 Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study Mannocci, Alice Marchini, Laura Scognamiglio, Alfredo Sinopoli, Alessandra De Sio, Simone Sernia, Sabina La Torre, Giuseppe Int J Environ Res Public Health Article Background: The epidemiology of stress on bank workers in Europe is only at the introductory stages. This study investigated for the first time the association between occupational stress level in bank-employees using the BEST8, Karasek-Model and socio-demographic and working factors in Italy. Methods: The observational pilot study involved 384 employees. Three questionnaires were adopted to collect data: Karasek-Model, BEST8 (p < 0.001) and Positivity-Scale. Results: 25% of the sample belonged to high stress group. The workers more stressed were older with a commercial role and consumer of antidepressants/sedatives. Women were much more likely to agree with the perception of feeling unsafe in a possible robbery (OR = 2.42; 95% CI: 1.50–3.91) and with that sales requests were in conflict with one’s own personal moral code (OR = 2.31; 95% CI: 1.38–3.87). Older employees declared feeling inadequate in the workplace (OR = 1.97; 95% CI: 1.07–3.65) and younger employees referred to be anxious about meeting financial budget goals. Workers who had a low positivity had a lower probability of adaptation (OR = 0.88; 95% CI: 0.83–0.93). Conclusions: The occupational stress level in the banking sector involves many aspects: gender, type of bank, role, personal morals, high job-demands, low level of decision-making. This study recommended that banks should implement strategic interventions for well-being of employees, and consequently for their productivity. MDPI 2018-04-10 2018-04 /pmc/articles/PMC5923749/ /pubmed/29642586 http://dx.doi.org/10.3390/ijerph15040707 Text en © 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Mannocci, Alice
Marchini, Laura
Scognamiglio, Alfredo
Sinopoli, Alessandra
De Sio, Simone
Sernia, Sabina
La Torre, Giuseppe
Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study
title Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study
title_full Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study
title_fullStr Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study
title_full_unstemmed Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study
title_short Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study
title_sort are bank employees stressed? job perception and positivity in the banking sector: an italian observational study
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5923749/
https://www.ncbi.nlm.nih.gov/pubmed/29642586
http://dx.doi.org/10.3390/ijerph15040707
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