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Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health

Foodborne illness is a serious and preventable public health problem affecting 1 in 6 Americans with cost estimates over $50 billion annually. Local health departments license and inspect restaurants to ensure food safety and respond to reports of suspected foodborne illness. The City of St. Louis D...

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Autores principales: Harris, Jenine K., Hinyard, Leslie, Beatty, Kate, Hawkins, Jared B., Nsoesie, Elaine O., Mansour, Raed, Brownstein, John S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5981872/
https://www.ncbi.nlm.nih.gov/pubmed/29695038
http://dx.doi.org/10.3390/ijerph15050833
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author Harris, Jenine K.
Hinyard, Leslie
Beatty, Kate
Hawkins, Jared B.
Nsoesie, Elaine O.
Mansour, Raed
Brownstein, John S.
author_facet Harris, Jenine K.
Hinyard, Leslie
Beatty, Kate
Hawkins, Jared B.
Nsoesie, Elaine O.
Mansour, Raed
Brownstein, John S.
author_sort Harris, Jenine K.
collection PubMed
description Foodborne illness is a serious and preventable public health problem affecting 1 in 6 Americans with cost estimates over $50 billion annually. Local health departments license and inspect restaurants to ensure food safety and respond to reports of suspected foodborne illness. The City of St. Louis Department of Health adopted the HealthMap Foodborne Dashboard (Dashboard), a tool that monitors Twitter for tweets about food poisoning in a geographic area and allows the health department to respond. We evaluated the implementation by interviewing employees of the City of St. Louis Department of Health involved in food safety. We interviewed epidemiologists, environmental health specialists, health services specialists, food inspectors, and public information officers. Participants viewed engaging innovation participants and executing the innovation as challenges while they felt the Dashboard had relative advantage over existing reporting methods and was not complex once in place. This study is the first to examine practitioner perceptions of the implementation of a new technology in a local health department. Similar implementation projects should focus more on process by developing clear and comprehensive plans to educate and involve stakeholders prior to implementation.
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spelling pubmed-59818722018-06-07 Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health Harris, Jenine K. Hinyard, Leslie Beatty, Kate Hawkins, Jared B. Nsoesie, Elaine O. Mansour, Raed Brownstein, John S. Int J Environ Res Public Health Article Foodborne illness is a serious and preventable public health problem affecting 1 in 6 Americans with cost estimates over $50 billion annually. Local health departments license and inspect restaurants to ensure food safety and respond to reports of suspected foodborne illness. The City of St. Louis Department of Health adopted the HealthMap Foodborne Dashboard (Dashboard), a tool that monitors Twitter for tweets about food poisoning in a geographic area and allows the health department to respond. We evaluated the implementation by interviewing employees of the City of St. Louis Department of Health involved in food safety. We interviewed epidemiologists, environmental health specialists, health services specialists, food inspectors, and public information officers. Participants viewed engaging innovation participants and executing the innovation as challenges while they felt the Dashboard had relative advantage over existing reporting methods and was not complex once in place. This study is the first to examine practitioner perceptions of the implementation of a new technology in a local health department. Similar implementation projects should focus more on process by developing clear and comprehensive plans to educate and involve stakeholders prior to implementation. MDPI 2018-04-24 2018-05 /pmc/articles/PMC5981872/ /pubmed/29695038 http://dx.doi.org/10.3390/ijerph15050833 Text en © 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Harris, Jenine K.
Hinyard, Leslie
Beatty, Kate
Hawkins, Jared B.
Nsoesie, Elaine O.
Mansour, Raed
Brownstein, John S.
Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health
title Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health
title_full Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health
title_fullStr Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health
title_full_unstemmed Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health
title_short Evaluating the Implementation of a Twitter-Based Foodborne Illness Reporting Tool in the City of St. Louis Department of Health
title_sort evaluating the implementation of a twitter-based foodborne illness reporting tool in the city of st. louis department of health
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5981872/
https://www.ncbi.nlm.nih.gov/pubmed/29695038
http://dx.doi.org/10.3390/ijerph15050833
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