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The patient experience in community mental health services for older people: a concept mapping approach to support the development of a new quality measure
BACKGROUND: The patient experience is a crucial part of the measurement of service quality. However, instruments to evaluate experiential quality in the community mental health care of older adults are lacking. Before designing a new instrument, clarity is needed about what is to be measured, and ho...
Autores principales: | Wilberforce, Mark, Batten, Eric, Challis, David, Davies, Linda, Kelly, Michael P., Roberts, Chris |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6006855/ https://www.ncbi.nlm.nih.gov/pubmed/29914456 http://dx.doi.org/10.1186/s12913-018-3231-6 |
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